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Director, Service Experience Transformation
Job in
Ashburn, Loudoun County, Virginia, 22011, USA
Listed on 2026-08-06
Listing for:
Tink
Full Time
position Listed on 2026-08-06
Job specializations:
-
Management
Change Management, AI Business & Operations
Job Description & How to Apply Below
Visa is seeking a Director to lead the transformation of the Service Experience Enablement function into a scalable, enablement-driven organization. You will partner with Product, Technology, and regional leadership to drive alignment, readiness, and execution across the Risk and Security Solutions portfolio.
You will oversee AI and automation enablement, translate strategy into execution, manage a matrixed team, and drive measurable business outcomes.
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