Director, Operations

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

Does the thought of joining one of the fastest-growing, privately held data center companies sound exciting to you? Do you enjoy collaborating with team members to drive and operate some of the industry’s leading and most innovative infrastructure solutions? At Aligned Data Centers, not only do we celebrate success across our platform, we celebrate the very teams that drive and support that success!

Our culture is founded in passion, engineered from innovation, and driven by the pursuit of operational excellence. We are a company dedicated to driving positive change in the industry through continuous data center innovation, diversity and inclusion, and corporate sustainability. We realize not only is providing a comprehensive benefits package important, but we also provide a generous 401k match with immediate vesting, free membership to Gympass which provides our employees a rich health and wellness benefit and competitive time off plan.

Giving back and having fun is important to our team whether it be serving our communities or employee and customer events. Our Aligned DNA is what makes us unique and successful! As part of our exciting growth, we are currently searching for a Director of Operations.

The Director Operations is responsible for leading and executing all aspects of the campus operations to include safety, security, reliability, network environment, customer relations, the critical environment, and P&L. This role will strategize, manage, and operate multiple Datacenter facilities for Aligned. The Director of Operations will ensure all Datacenter facility systems meet or exceed industry standards for critical maintenance resulting in 100% uptime, ensures the building engineering and security teams follow all reporting and documentation processes and Standard Operating Procedures (SOPs), and meets all customer service level agreements and compliance audits.

The Director of Operations will serve as the liaison for all 24x7 operational activities across their managed facilities with executives and department heads to ensure appropriate communications with all interested and vested parties. They will lead and direct the staff in their market to optimize employee potential and maximize Aligned’s continued growth in existing and new markets. This role reports to the Senior Director of Operations or their designee.

• Provides senior leadership to drive strategic vision for Aligned’s datacenters, including Critical Facilities Operations, Preventative Maintenance, Commissioning, Infrastructure, Service Delivery, Security, Logistics, and Safety on a Senior level.
• Manages Campus operations of the 24x7 Datacenter environment.
• Identifies and implements critical metrics necessary to manage and monitor the performance of overall operations including, but not limited to, capacity, availability, budget, and inventory.
• Oversees all electrical and mechanical infrastructure such as UPS systems, generators, fire suppression systems, BMS, and HVAC systems
• Has responsibility for meeting established Service Level Agreements (SLAs).
• Ensures that all work performed within the Datacenter is done to high quality and without impact to any internal/external customers.
• Oversees requirements and delivery of services provided by Operations, Security, and Safety.
• Drives maximum potential of these functions to provide exceptional services to clients and employees.
• Oversees and supports the level 5 commissioning, operations, and maintenance of all Datacenter mission critical infrastructure in order to achieve 100% availability.
• Manages Datacenter facility expansion and consolidation.
• Manages, coaches, and develops management team performing Datacenter operations.
• Manages and leads vendor relationship to maintain day to day operations and strategic goals for Datacenter Operations SLA’s and deliverables.
• Works with current vendor stakeholders and partners to develop and deliver strategic plans.
• Oversees all Datacenter…