Campus Director

Job Title:

Campus Experience Director

Department:

Ministry

Reports to:

Senior Director of Ministry

Works closely with:

Church Staff (Programming, Ops, Next Gen)

Status:

Full Time, avg. 40+ hrs/week

The Campus Experience Director provides leadership and direction for creating a warm, safe, excellent, and relational experience for every person who comes onto our campus. This leader develops teams, improves systems, and ensures every weekend reflects Community Church’s mission to love people the same way God loves us. This person doesn’t simply execute weekends–they build leaders and scalable systems that make exceptional weekends sustainable.

The skills and experience needed to be successful…

• Love developing leaders as much as serving guests.
• Enjoy working in a fast-paced, dynamic environment.
• Naturally notice details that shape a guest’s experience.
• Value collaboration, while taking ownership of your responsibilities.
• Can move comfortably between strategic planning and weekend execution.
• Receive feedback well and continually improve.
• Believe the church's mission to love people the same way God loves us is worth your best time, energy, and effort.

• 5 years of relevant ministry experience.
• Demonstrated ability to recruit, develop, and lead volunteer teams.
• Strong verbal, written, and interpersonal communication skills.
• Experience leading teams through change and organizational growth.
• Ability to prioritize, organize, and lead multiple projects simultaneously.

• Guests consistently experience a warm, safe, and welcoming environment.
• Campus Experience teams are healthy, fully staffed, and led by capable volunteer leaders.
• Leaders are consistently identified, developed, and multiplied through the leadership pathway.
• Weekend environments are prepared with excellence and consistency.
• Cross-department collaboration results in a seamless weekend experience.
• Campus Experience develops scalable leaders, systems, and environments that support Community Church’s continued growth.

These are the values that we live by every day…

Time with God.

Motto:
We run on the Holy Spirit.

Empowering.

Motto:
We build up!

Accountable.

Motto:
Everyone’s coached.

Mission 1st.

Motto:
We are missional and not positional.

Over-the-top.

Motto:
We go above & beyond expectations.

Relational.

Motto:
We are a family.

Authentic.

Motto:
We share our struggles.

No matter what!

Motto:
We take risks!

Grateful.

Motto:
We get to do this!

Electrifying.

Motto:
We create the atmosphere.

This is what you’ll spend the most time on...

• Build and sustain healthy leadership structures by recruiting, developing, coaching, and empowering coordinators, team leads, and team members.
• Use the Leadership Playbook to coach leaders, evaluate performance, and identify future leaders through Community Church’s leadership pathway.
• Carry the mission and vision for success in your department, connecting the dots on why we do what we do.
• Model, celebrate, and correct behavior to strengthen our culture through our values and serve standards.
• Attend monthly Team Nights (10) and oversee training breakouts for team development.
• Attend staff, ministry, and 1:1 meetings with your direct report for communication, development, collaboration, and synergy.
• Set, measure, and accomplish SMART goals aligned with Community Church’s goals.
• Conduct regular weekend evaluations and identify opportunities to improve the guest experience.
• Provide direct leadership for all assigned Campus Experience Ministries, including Parking, Hospitality (including Team O Central), Hosts, Safety & Security, and other guest-facing environments.
• Champion a culture of hospitality, where every guest feels seen, valued, and encouraged to take a meaningful next step toward Jesus.

• Annually request and oversee the Campus…