Host, Restaurant​/Food Service, Cashier

Job Description:

Host/Hostess & Takeout Cashier

About the Job

As a Host/Hostess & Takeout Cashier, you will be the first point of contact for our guests as they arrive at the restaurant. You will provide a warm and welcoming atmosphere, manage reservations, and handle takeout orders with efficiency and accuracy.

• Greet guests with a friendly and welcoming attitude as they arrive.
• Manage reservations and maintain an organized seating plan to ensure smooth dining service.
• Answer phone calls, assist with inquiries, and take reservations over the phone.
• Escort guests to their tables, providing menus and ensuring a positive initial experience.
• Manage waitlist and accurately estimate wait times to guests.
• Collaborate with servers and other team members to ensure efficient table turnover.

• Provide exceptional customer service to guests placing takeout orders.
• Accurately input orders into the system and ensure all special requests are noted.
• Calculate order totals, process payments, and handle cash transactions accurately.
• Package takeout orders efficiently and ensure they are ready for pickup on time.
• Answer phone calls for takeout orders, provide information on menu items, and offer suggestions.
• Maintain a clean and organized takeout area, restocking supplies as needed.

We're seeking individuals who are outgoing, organized, and dedicated to providing excellent customer service. If you're able to handle multiple tasks simultaneously and create a positive first impression for our guests, we'd love to have you as part of our team.

• Previous experience as a host/hostess or in a guest-facing role is a plus.
• Strong interpersonal and communication skills.
• Ability to remain composed under pressure and handle busy periods effectively.
• Excellent organizational skills and attention to detail.
• A positive and friendly demeanor, with a passion for creating a welcoming atmosphere.

• Previous experience in cashiering or customer service.
• Strong mathematical skills and accuracy in processing transactions.
• Proficiency in using point-of-sale (POS) systems or cash registers.
• Effective communication skills for phone and in-person interactions.
• Ability to work efficiently in a fast-paced environment.
• Attention to detail to ensure order accuracy and completeness.
• Availability to work flexible shifts, including evenings and weekends.