E-Commerce Associate Team Leader; In-Store Shopper Assistant Department Manager

E-Commerce Associate Team Leader (In-Store Shopper Assistant Department Manager)

Join to apply for the E-Commerce Associate Team Leader (In-Store Shopper Assistant Department Manager) role at Whole Foods Market

$20.05/hr - $35.00/hr

• Ensuring a safe work environment for all Team Members.
• Reviewing the work forecasts and determining productivity and utilization requirements to meet overall WFMOA objectives.
• Partnering with other departments to ensure a timely process flow in and out of stores and helping meet customer order times.
• Proactively identifying and leading process improvement initiatives.
• Balancing labor to operate a balanced and efficient shift while meeting all production goals.
• Embracing a start‑up mentality and emphasizing a fun workplace culture.

• Coordinate process flow to ensure products are dispatched on time to meet online customer delivery promises.
• Maintain awareness of in‑store customer needs and direct Team Members as necessary to satisfy and delight customers; respond promptly to customer requests and questions.
• Allocate labor as needed; assign and direct job duties for Team Members.
• Perform in‑depth problem solving to ensure successful and continuous operations.
• Train, audit, and support Team Members to perform WFMOA standard operating procedures.
• Ensure Team Members have the proper tools and coordinate repair or replacement when needed.
• Report and escape systemic issues in a timely manner.
• Review and update Standard Operating Procedures according to WFMOA practices, and identify, address, and resolve safety issues.

• High School diploma or equivalent.
• Minimum 18 months retail experience in a retail, distribution, or logistics environment.
• Flexibility to work weekends, evenings, and overtime during peak seasons.
• Authorization to work in the US without sponsorship.
• Proficiency with email, Microsoft Office, and operations‑related applications including scheduling and ordering software.

• Prior experience leading high‑volume teams.
• Ownership and strong work ethic.
• Degree in Engineering, Operations, or a related field.
• Ability to learn quickly and work under pressure in a fast‑paced environment.
• Demonstrated analytical and problem‑solving skills with little guidance.
• High energy, enthusiasm, and affinity for our products, core values, and company culture.
• Strong communication skills (written and verbal) at all levels.

The wage range for this position is $20.05‑$35.00 hourly, commensurate with experience. Whole Foods Market offers a comprehensive benefits package that includes health insurance, retirement plan benefits, store discounts, paid time off, and access to other benefit programs.

Whole Foods Market provides a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.