E-Commerce Supervisor

Apply for the E-Commerce Supervisor - Full Time role at Whole Foods Market
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Whole Foods Market is committed to nourishing people and the planet. We’re working to provide record‑setting grocery delivery services to our Whole Foods Market on Amazon (WFMOA) customers.

$16.50/hr – $30.20/hr

• Ensure a safe work environment for all Team Members.
• Review work forecasts and uphold productivity and utilization requirements to meet overall WFMOA objectives.
• Partner with other departments to ensure a timely process flow in and out of stores and help meet customer order times.
• Proactively identify and lead process improvement initiatives.
• Balance labor, ensuring that you are operating a balanced and efficient shift while meeting all production goals.
• Embrace a start‑up mentality and emphasize “have fun.”

• Coordinate process flow to ensure products are dispatched on time to meet online customer delivery promise.
• Maintain awareness of in‑store customer needs and direct Team Members as necessary to satisfy and delight customers; respond promptly to customer requests and questions.
• Direct and assign job duties for Team Members.
• Partner with leadership in all areas to ensure successful and continuous operations.
• Train, audit, and support Team Members to perform WFMOA standard operating procedures.
• Ensure Team Members have the proper tools to perform their jobs and communicate repair or replacement when needed to leadership.
• Report and elevate systemic issues as necessary and in a timely manner.
• Demonstrate and/or perform shopping duties to support their Team Members and WFMOA needs.
• Review and honor standard operating procedures according to WFMOA practices; identify, address, and resolve safety issues.

• High school diploma or equivalent.
• 6+ months retail experience in a retail, distribution, or logistics environment.
• Flexibility to work weekends and or evenings.
• Availability to work overtime during peak seasons and as needed year‑round.
• Authorization to work in the US without sponsorship.
• Proficiency with email, Microsoft Office, and operations‑related applications including scheduling and ordering software.

• Prior experience leading others.
• Ownership in your work and team.
• Ability to learn quickly and work under pressure in a fast‑paced environment.
• Demonstrated analytical skills and ability to problem‑solve and prioritize with little guidance.
• High energy, enthusiastic, and displays an affinity for our products, core values, and company.
• Exceptional knowledge surrounding new products, item location, pricing, and awareness of relevant competitors and industry trends.
• Demonstrated communication skills (written and verbal).

The wage range for this position is $16.50–$30.20 hourly, commensurate with experience.

Whole Foods Market offers Whole Benefits, which may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off, and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at the date of hire.

Whole Foods Market provides a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity or expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

Mid‑Senior level

Full‑time

Sales and Business Development

Retail