Operations Lead - One Loudoun

Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio‑to‑street: taking the consciousness from practice on the mat and putting it into practice in life.

The Operations Lead is a key member of the store leadership team, responsible for driving and coaching the team toward profitability and operational efficiency. The Operations Lead works closely with the Operations & Visual Manager to initiate, delegate, and provide feedback on work, ensuring optimal results across all store operations.

• Lead & execute inventory management processes with a focus on maximizing inventory accuracy and reducing shrink.
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to address process or system gaps.
• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra‑day sales floor replenishment, floor set updates, and supply management.
• Champion strong visual standards for the sales floor.
• Support a safe work environment and efficient operation through strong stockroom standards and processes.

• Partner with the Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities.
• Demonstrate strong business acumen by leveraging metrics to support business‑driving strategies.
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team, and guests.

• Lead by example and inspire staff in daily operations and guest experience.
• Directly oversee the Operations Associates; responsible for recruitment and development of talent.
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader.

• Collaborate with the Visual Lead to ensure cross‑functional training, and with the Sales & Service Lead to ensure the business is well‑executed.
• Execute company‑level operations‑focused directives, projects, and initiatives in partnership with the Operations & Visual Manager (e.g., from the SCC).

• 2+ years of prior work experience in a client‑centric, sales environment.
• Proven leadership capabilities demonstrating excellent decision making.
• Values feedback, receptive to receiving feedback and eager to provide.
• High energy, upbeat, and enthusiastic with the ability to integrate fun and work.
• Self‑motivated with a desire to achieve results and excel individually, and as a team.
• Excellent interpersonal and written communication skills.
• Aligns with and embodies ALO’s Guiding Principles.
• Job Level: Associate.

The Lead role is full‑time, requiring 32–40 hours per week. Employees are expected to have open availability, work variable shifts—including peak days and weekends—and be able to work during the company’s Blackout period (the week of American Thanksgiving through the first week of January).

• Generous employee discount for ALO and free membership to ALO Wellness Club.
• Competitive medical, dental, and vision plan options; enhanced benefits such as free virtual access to mental‑health providers and new‑parent support.
• 401(k) with company matching.
• Monthly store incentives.
• Clothing allowance.
• Free yoga classes at any of our Sanctuaries (select cities).

The Lead base pay ranges from $19.00 to $23.00 per hour in Ashburn, VA. Leads are eligible to participate in the company’s Monthly Store Incentive bonus program, which may increase total compensation. The range listed is one component of the total rewards package for retail employees, which may also include clothing allowance, employee discount, 401(k), and commuter benefits.