Membership Consultant

Membership Consultant

The Fitness Equation is seeking an Membership Consultant to help with sales and new business development. The Membership Consultant reports to the Membership Director and/or Assistant Membership Director.

Responsibilities:

• Provide world class customer service during daily interaction with members, guests, and staff.
• Developing new business relationships through prospecting leads you develop yourself and leads provided by the company.
• Setting appointments to present membership offerings with a strong emphasis on relationship building and helping the customer achieve their fitness goals through joining the club.
• Obtaining signed agreements from new members in effort to meet and/or exceed all quotas.
• Managing and maintaining all prospect information in CRM database to 100% accuracy.
• Providing customer satisfaction and retention support as needed to maintain existing customer relationships and obtain referrals to build new customer relationships.
• Providing management with accurate forecast and all additional required activity/sales metrics.
• Up-selling existing customer base with add-on memberships and POS promotional packages such as FitEQ and Super Kids training programs.
• Attending weekly meetings, trainings, and coaching sessions with direct supervisors and/or senior management.

Qualifications:

• H.S. diploma or GED
• Must remain flexible and adaptive to changing work environments.
• Must take initiative, ownership and prioritize tasks while following direction of supervisor.
• Must have a motivating personality with passion for helping others, self-improvement, as well as a professional appearance and demeanor.

Preferred Qualifications:

• B.A. or B.S. in business or exercise related field and previous sales experience preferred.

TFE offers competitive compensation, benefits, and a FREE membership with employment. As part of TFE's educational assistance program for ongoing education, TFE agrees to pay educational expenses up to a maximum of $500.00 per staff member per year. This is a fast growing organization with opportunity for advancement based on performance. Only those individuals selected for an interview will be contacted.