Data Center Account Manager

Overview

Become part of one of the largest and fastest-growing privately held security companies in the U.S. Since 1998, Sunstates Security has built a national reputation for delivering exceptional services while fostering high-quality work environments for our team. We are dedicated to hiring, developing, and retaining a professional workforce that reflects our commitment to excellence. We offer a benefits package that supports career advancement, extensive internal training, and employee recognition programs.

We are recognized as a 2026 Forbes Dream Employer, a 2026 Training MVP by Training Magazine, and are listed on the Inc. 5000 for America’s fastest-growing private companies. Our core values are honor, integrity, and trust. If you seek a rewarding career with a proactive security partner, explore opportunities at Sunstates Security.

Job Skills / Requirements

Note: HIRING IMMEDIATELY. Hiring for an Account Manager in the Ashburn, VA area with a salary of $80,000 per year with weekly pay.

• Direct, coordinate, and manage all on-site Security Officers, SOC Operators, and Shift Supervisors.
• Train, develop, and empower security personnel to uphold high standards of efficiency, customer service, ethics, and compliance.
• Conduct performance evaluations, coach staff, manage incentive programs, and apply corrective actions in line with policy and regulatory requirements.
• Oversee scheduling, payroll approval, time-off management, and shift coverage to maintain 24/7 operational readiness and compliance.
• Manage day-to-day site security operations and oversee SOC operations to ensure regulatory compliance.
• Coordinate with Regional management to establish site goals and communicate these to customers and internal teams.
• Manage account inspections and use Quality Assurance checks through eHub to ensure continuous improvement.
• Monitor and track KPIs such as safety violations, MTTR, patrol rounds, incidents, and badge issuance.
• Oversee physical security systems including access control, CCTV, alarms, biometrics, and visitor management.
• Ensure adherence to industry standards and frameworks (ISO 27001, SOC 2, HIPAA, GDPR) and Sunstates policies.
• Lead risk assessments, vulnerability audits, and incident investigations with detailed reporting and timely escalation.
• Maintain comprehensive documentation to support audits.
• Collaborate with IT, Cybersecurity, Facilities, HR, Operations, and EHS to ensure unified security strategies.
• Work a minimum of 40 hours per week onsite, with variable shifts, weekends, and additional hours as needed; travel regularly to all contracted sites.
• Perform physical duties such as patrols, inspections, and emergency response activities.

• Minimum 3 years of related management experience in physical security, preferably in data centers, critical infrastructure, or enterprise environments.
• Strong communication skills to convey messages across multiple organizational levels.
• Proficiency in integrating data from multiple platforms to drive security program improvements.

• Education:
  
  High School diploma or equivalent.
• Certification: DCJS Registration.

• Medical, dental, and vision insurance options
• Life, disability, and paid time off
• Paid holidays, 401K program, and education reimbursement
• Direct deposit or pay cards, employee incentives, referral bonuses, and other recognition programs

Equal Opportunity Employer. We support military veterans and maintain rigorous employment standards. This description reflects current requirements, with eligibility contingent on business needs.