Physical Security Enablement Specialist

Job Summary

As a Physical Security Enablement Specialist, you will support the reliability, performance, and continuous improvement of our critical infrastructure and physical security systems.

In this role, you will lead complex maintenance and installation activities, respond to on‑site incidents, and serve as a technical mentor to team members. You'll collaborate across teams, ensure operational excellence, and help drive high standards in safety, performance, and service delivery.

• Maintain, troubleshoot, and repair physical security systems across the data center, including access control, CCTV, network video recorders (e.g., Complete View), biometric systems, and card access readers (e.g., Suprema, AMAG Symmetry).
• Perform routine installations, upgrades, and deployments of security devices, including customer space installations.
• Ensure optimal performance and reliability of all security technologies through proactive maintenance and timely issue resolution.

• Conduct site inspections to ensure optimal operation of access control and surveillance systems.
• Perform preventative and corrective maintenance to minimize system downtime.
• Identify and resolve issues impacting security system performance.

• Respond to system alerts, failures, and operational incidents.
• Diagnose root causes and implement timely solutions.
• Escalate complex issues as needed while maintaining ownership of resolution.

• Create, manage, and complete work orders aligned with operational priorities.
• Support customer deployments, including installation of security monitoring devices within customer spaces.

• Coordinate with third‑party vendors for maintenance, repairs, or installations.
• Collaborate with internal teams to ensure seamless service delivery.

• Maintain accurate documentation, logs, and system updates.
• Identify opportunities to improve system reliability and operational efficiency.
• Implement solutions to enhance site security technology performance.

• High School Diploma or equivalent (technical certifications preferred).
• Typically, 1+ years of experience in physical security, facilities, critical infrastructure environments or related environments.
• Basic knowledge of access control, CCTV, and security systems.
• Familiarity with electrical and mechanical systems.
• Basic understanding of networking and server environments.
• Strong troubleshooting and problem‑solving skills.
• Comfortable using digital tools and work order systems.
• Ability to work independently and as part of a team in a 24/7 environment and on‑call rotation.

United States - DC16 Washington DC : 59,000 - 88,400 USD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full‑time position determined by role, level, and location. The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job‑related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

As an employee, you become important to Equinix's success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we're providing you with the best package possible. So, wherever you are in your career and life, you'll be able to enhance your experience and bring your whole self to work.

An Employee Assistance program is available to all employees.

• Insurance:
  You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members.
• Retirement:
  You and Equinix may contribute to a retirement plan to help you…