Inventory Coordinator

At IEM, we’re not just building innovative electrical distribution systems, we’re shaping the future. IEM is dedicated to delivering world‑class solutions for complex power needs. After 75 years, we continue to push the boundaries of what’s possible. Whether you’re an experienced professional or just starting out, you’ll have the opportunity to contribute, grow, and make a lasting impact on industries that power the world’s most dynamic markets.

The Inventory Coordinator is responsible for ensuring accountability, accuracy, and effective management of Field Service (FS) inventory across all IEM Field Service locations. This role develops and maintains inventory management procedures, coordinates cycle counts and reconciliations, and supports inventory control processes across multiple facilities. The Coordinator works closely with warehouse personnel and internal teams to keep inventory records accurate, supporting receipt, storage, and shipment of parts.

The role also analyzes parts demand and provides stocking recommendations to the Director of Product Services through the Logistics Manager. Additionally, the Coordinator assists the RMA Coordinator as part of Product Services’ cross‑training approach, ensuring continuity across departmental functions. Overseeing inventory systems and reporting, the Coordinator contributes to KPI development and monitoring to support operational decision‑making and maintain effective inventory and RMA processes.

This position does not have direct supervisory responsibilities.

• Improve accountability of all Field Service inventories through the development and implementation of inventory management policies and procedures.
• Maintain accurate inventory records or assist Field Service personnel in doing so through training on inventory procedures and system updates within INFOR.
• Train personnel on proper inventory practices and procedures, including conducting inventories and cycle counts.
• Monitor inventory systems for discrepancies and assist in reconciling mismatches between physical inventory and system records.
• Oversee inventory and accountability for Field Service test equipment within the IAD Center of Excellence and other FS locations in accordance with applicable Standard Operating Procedures and Work Instructions.
• Coordinate with warehouse staff and third‑party vendors to facilitate the receipt, storage, and shipment of inventory items.
• Assist the RMA Coordinators with the updating and tracking of repaired or replaced goods in the inventory management system to maintain appropriate stock levels.
• Assist the RMA Coordinator with the receipt, tracking, and final disposition of returned materials.
• Maintain KPIs for inventory and RMA processes and upload KPI data into reporting systems that provide management with clear operational visibility.
• Provide recommendations on stocking levels and inventory management improvements based on inventory demand analysis.
• Perform other duties as assigned by management.

• Inventory Management & Organization
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  Maintains structured inventory tracking practices and ensures materials and records are properly organized to support operational efficiency.
• Attention to Detail & Accuracy
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  Demonstrates a high level of precision when managing inventory transactions, documentation, and system updates to minimize discrepancies.
• Inventory Data Analysis
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  Reviews inventory data and system reports to identify inconsistencies, trends, and opportunities for improved stock management.
• Cross‑Functional Collaboration
  :
  Works effectively with Field Service personnel, warehouse staff, logistics teams, and Product Services personnel to maintain alignment on inventory needs and operational support.
• Task Prioritization & Workload Management
  :
  Manages multiple responsibilities and competing priorities while maintaining accuracy and meeting operational deadlines.
• Problem‑Solving & Process Improvement
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  Identifies operational gaps or inventory variances and supports the implementation of corrective actions to improve processes and accountability.
• Inventory Systems & Reporting Tools
  :
  Utilizes…