Inpatient Operations Manager - Asheboro, NC

Overview

Inpatient Operations Manager – Asheboro, NC. This is a full-time, salaried, exempt position.

Schedule:

Monday–Friday, 8am–5pm.

Location:

Randolph Hospice House, 446 Vision Drive, Asheboro, NC 27203, USA.

• Job Category: Leadership
• Requisition Number: INPAT
  001230
• Posting: February 17, 2026
• Work Type: Full-Time
• Work Location: On-site

• Provide day-to-day administrative and operational leadership for the inpatient unit, ensuring efficient, compliant, and patient-centered operations, focusing on non-clinical functions such as staffing coordination, facilities oversight, supply chain management, regulatory readiness, budget monitoring, and interdisciplinary coordination.
• Collaborate with clinical leadership to remove operational barriers and support high-quality care delivery.
• Participate in hiring, onboarding, and performance evaluations of inpatient operational staff in collaboration with clinical leadership and other stakeholders.
• Ensure staffing plans meet regulatory requirements and approved operational standards at all times.
• Provide operational support during census surges or staffing challenges to ensure continuity of services.
• Develop, implement, and promote operational workflows that support patient admissions, discharges, and transfers.
• Identify opportunities for operational improvement through data analyses and workflow optimization.
• Serve as the primary point of contact for inpatient unit needs and coordinate staffing schedules within budgetary guidelines.
• Achieve super-user status for clinical applications and care support modules (e.g., MyUnity, DME Portal, Dr. First).
• Anticipate staffing needs based on trends in collaboration with the Director of Inpatient Services.
• Support onboarding, orientation logistics, and competency tracking for staff.
• Engage with patients and families, visitors, as applicable, to promote service delivery excellence.
• Ensure the physical plant is safe, clean, and well-maintained; coordinate with facilities, environmental services, and dietary staff as applicable.
• Track and report operational metrics (e.g., census, length of stay drivers, throughput indicators) as assigned or directed.
• Support organizational planning specific to inpatient service lines, as applicable, and serve as a liaison between inpatient staff and other stakeholders.
• Support documentation and record reviews to ensure alignment with organizational expectations and operational standards; communicate updates clearly and consistently.
• Foster a supportive, compassionate work culture that empowers staff, promotes teamwork, encourages professional growth, and strengthens retention.
• Ensure inpatient operations comply with all applicable policies, licensure, certification, accreditation, and regulatory requirements.

• Bachelor’s degree in Healthcare Administration, Business Administration, Public Health or related field preferred. Healthcare operations experience or related credential/licensure may be considered in lieu of education.
• 2–3 years of healthcare operations or administrative management experience required; 2–3 years of supervisory experience preferred.
• Experience in inpatient/hospital/hospice/post-acute care settings required.
• Valid NC driver’s license, reliable transportation, and current automobile liability insurance at agency-required limits.

• Strong organizational, analytical, and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment
• Effective leadership, communication, and interpersonal skills
• Knowledge of hospice philosophy, clinical standards, and regulatory requirements
• Ability to foster a compassionate, mission-driven culture
• Proficiency with EMR systems and healthcare reporting tools
• Excellent written and oral communication skills
• Ability to maintain positive working relationships and courteous interaction with the public
• Flexibility in scheduling

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.