Campus Store Lead Assistant

• High school diploma or GED. At least one year of related college level work (combination of education and substantial related work experience may be considered in lieu of college level work).
• Experience related to the above duties; retail experience, 10-key adding machine skills, professional telephone skills.
• Ability to handle frequent interruptions and multiple tasks. Able to see beyond the tasks before him/her and understand how the tasks will affect the overall operation.
• Self-starter, willing to perform any/all duties associated with Auxiliary Services. Individual must be adept at handling very detailed paperwork responsibilities.
• Strong interpersonal skills and exceptional customer service attitude required.

• Associate degree and substantial related work experience.
• At least 12 months related experience.
• Experience with inventory management, point-of-sale (POS) software, and Microsoft Office suite.

The Campus Store Lead Assistant provides operational support for the RCC Campus Store, including textbook and course material operations, inventory, ordering and receiving, departmental orders, billing, off-site retail locations, and daily Store activities.

When working as the lead employee on duty, the Lead Assistant serves in a shift-supervisory role under the authority of the Associate Director of College Services. The Lead Assistant may direct part‑time staff, assign routine work, address routine employee and customer issues, and ensure established Store procedures are followed. Significant personnel, policy, or other management matters are referred to the Associate Director of College Services or, when appropriate, the Executive Director of College Services.

• High school diploma or GED. At least one year of related college level work (combination of education and substantial related work experience may be considered in lieu of college level work).
• Experience related to the above duties; retail experience, 10-key adding machine skills, professional telephone skills.
• Ability to handle frequent interruptions and multiple tasks. Able to see beyond the tasks before him/her and understand how the tasks will affect the overall operation.
• Self-starter, willing to perform any/all duties associated with Auxiliary Services. Individual must be adept at handling very detailed paperwork responsibilities.
• Strong interpersonal skills and exceptional customer service attitude required.

• Associate degree and substantial related work experience.
• At least 12 months related experience.
• Experience with inventory management, point-of-sale (POS) software, and Microsoft Office suite.

• Demonstrate excellent customer service in all interactions, model Radical Hospitality, and operate under College and RCC Campus Store policies and procedures.
• Operate and accurately utilize the Store POS, textbook management, inventory, and other applicable systems, including established cash‑handling, reconciliation, and daily deposit procedures.
• Coordinate textbook and course‑material operations, including faculty adoptions, semester setup, identifying missing adoptions, and placing initial textbook orders.
• Monitor textbook and course‑material inventory throughout the semester and coordinate reorders, approved returns, dead‑stock and wholesale returns, and textbook buyback activities.
• Prepare textbook inventory, shelf tags, and course materials for semester sales periods.
• Receive textbooks, retail merchandise, course materials, food and beverage products, and other inventory into the appropriate inventory management system.
• Monitor inventory levels and order approved course‑kit materials, supplies, food and beverage products, retail…