Administrative Specialist

Position: Administrative Specialist I
Agency Dept of Health and Human Services Division Disability  Determination Services Job Classification Title Administrative Specialist I (S)
Position NumberGradeNC
08

About UsThe North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work Are you looking for a job with flexibility that supports work/life balance?

At the North Carolina Division of Disability Determination Services (DDS), there are several aspects that support work/life balance. As our work is generally required to only be completed on the computers in the building, there is no work to take home and no emails to check on weekends or after hours. We also offer some teleworking opportunities.

This position is located at the Division of Disability Determination Services (DDS) at the Department of Health and Human Services in Raleigh, NC. This agency makes medical entitlement decisions on Social Security, Supplemental Security Income and Medicaid disability claims.

The primary purpose of the Office Assistant IV position is to provide clerical support to the Disability Determination Services staff members who are responsible for adjudicating disability applications.

The Office Assistant position requires a higher level of technical skills. Changes in the advances in technology continue to change the complexity of this position. Software updates resulted in the procedural changes in clerical duties such as verifying and approving payment vouchers.

Currently this clerical function is more automated requiring more technical skills. The addition of new scanners has assisted with the updated technology and job performance. Tasks are performed using a dual process, as some files are paper while others are electronic.

This OA is responsible for planning and organizing the tasks so that deadlines are met and accurate and complete information provided to internal and external customers.

Knowledge

Skills and Abilities

/Management Preferences Salary Range: $39,244 -$68,679

Recruitment Range: $39,244-$61,320

Candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed on the vacancy announcement.

The following Management Preferences are not required, but applicants that possess these skills are preferred.

Demonstrated strong communication and interpersonal skills when working with individuals from diverse socio-economic and educational backgrounds, as well as with agency staff.

Proficient in computer applications, including Microsoft Office.

Working knowledge of essential office procedures such as equipment operation and maintenance, filing, and organizing materials.

Skilled in prioritizing tasks, adapting to shifting priorities, and maintaining flexibility in a fast-paced environment.

Able to work independently and efficiently, applying close attention to detail while meeting deadlines and managing a high volume of work.

Position is funded in part through federal funds.

Position is eligible for a hybrid-teleworking schedule to include weekly onsite work hours

Posting closes at 11:59 p.m. the night before the end date About Disability Determination Services:

The Division of Disability Determination Services (DDS) makes medical determinations for Social Security and state Medicaid Disability claims. Social Security Disability claims are initially processed at local SSA field offices, and…