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BCSO Administrative Support Associate III - Civil Process

Job in Asheville, Buncombe County, North Carolina, 28814, USA
Listing for: Buncombe County Government
Full Time position
Listed on 2026-09-14
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Clerical, Data Entry
Salary/Wage Range or Industry Benchmark: 36000 - 48000 USD Yearly USD 36000.00 48000.00 YEAR
Job Description & How to Apply Below

This job posting expires at 11:59PM on September 17, 2026.No applications can be submitted after 11:59PM on September 17, 2026.

Job Title:

BCSO Administrative Support Associate III - Civil Process

Department:

External Hiring Range:

-

Compensation Grade:2003

Posted Internally and Externally

Purpose of the position:

The purpose of this position istoprovideadministrative supportto ensure efficient operations of a program, or department.

Essential Functions of the position:

  • Perform a variety ofgeneral clerical and office administrativeworkto support efficient program or department operations;including but not limited to answering of phones,greeting,andassistingwalk-in customers, distribution of mail, and general data entry tasks.
  • Provide internal and external customer service via phone, email, and in person; respond to inquiries about program services, takemessageand/orreferinquiries to the most appropriate parties when necessary.
  • Coordinate and support department/program meetings and events, such as invitation/ distribution, registration, agenda development, dissemination, and minute-taking duties;set up conference rooms; notify participants; prepare and/or assemble meeting materials including multimedia equipment.
  • Maintainandorderoffice supplies, as assigned and when needed.
  • Coordinate the preparation, editing, and distribution of correspondence, reports, and documents, such as fax and referral monitoring, data entry; accreditation document processing; policy dissemination and tracking; document management.
  • Performaccurateandtimelydata entry; post or file client data as required.
  • Mayassistin sending out billings and other mass mailings;

    Process departmental invoices, billing, purchase orders and AFPs.
  • Perform basic research and compiledocuments needed for various reports and management-level documents.
  • May accept payments for fees, fines, goods, or services as required by the department; maybalancecash drawers orregisters andpreparerequired cash reports.
  • Assist with special projects and duties as requested.
  • Perform other related duties as assigned.

Typical

Work Schedule:

Adheres to assigned work schedule as outlined in the Department and County attendance policies and procedures.

Regular, predictable attendance is essential.

* Note:

This position has been identified as an emergency essential position and as such employees in this position may be needed to work, including after-hours, weekends and during a public emergency (to include but not limitedtofloods, ice storms, disease outbreak, terrorist attack,etc).

Supervision Received: Receives directionregardinggeneralobjectivesof assigned work,operateswithindivisionand agency policy using independent judgment in achieving assignedobjectives; independentlydeterminesbest methods and sequence to achieve assigned tasks.

Supervisory/Leadership Responsibilities :

None

Decision Making and Problem Solving: Most problems are routine or predictable in nature, may make minor adjustments to work methods or procedures toidentifysolutions that exist within current work processes,procedures,or systems.

Knowledge, Skills, Abilities:

  • Knowledge ofgeneraloffice or work unit procedures,methods,and practices.
  • Knowledge of and ability to use correct grammar, vocabulary,spelling,and office terminology to compose and/or proofread correspondence,reports,and other materials.
  • Knowledge of all services provided by programs within the division and the policies and procedures that govern the work of the division.
  • Ability to be resourceful and use sound judgment in gathering and givinginformation and coordinating andmonitoringoffice activity and workflow.
  • Ability to record and compile information with tedious attention to detail.
  • Ability to learn and independently apply laws, departmentalrules,and regulations.
  • Ability…
Position Requirements
10+ Years work experience
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