Program Coordinator: OB​/GYN Residency and MFM Fellowship Programs

JOB SUMMARY:

The Residency Program Coordinator is responsible for the day-to-day coordination of MAHEC Residency and Fellowship Programs. The Program Coordinator provides knowledge and expertise to support the Program Director and Program Administrator in the management of all resident educational and professional experiences and to program accreditation and sustainability.

SPECIFIC RESPONSIBILITIES:

Accreditation and Compliance Management:

Regulatory Adherence:
Ensure compliance with ACGME, CODA, and ASHP standards, interpreting and implementing policies to maintain accreditation status.

Licensure Monitoring:
Track and report on licensing requirements with the North Carolina Medical Board and DEA, ensuring timely renewals and compliance.

Program Administration:

Scheduling and Curriculum Management:
Develop and maintain resident schedules for the academic year, ensuring alignment with curriculum requirements and compliance with duty hour regulations.

Evaluation Oversight:
Manage the resident and faculty evaluation process, ensuring timely completion and adherence to compliance thresholds.

Training Compliance:
Oversee residents' participation in program-specific training courses and ensure completion of follow-up review sessions.

Educational Support:

Didactic Coordination:
Organize and manage the weekly didactics curriculum, ensuring it meets ACGME requirements and addresses residents' educational needs.

Simulation

Activities:

Coordinate procedures and simulation center activities to enhance hands-on learning experiences.

Procedure Logging:
Confirm procedure logger numbers, ensuring resident accreditation compliance.

Recruitment and Orientation:

Recruitment Participation:
Assist in the annual recruitment season, including application review and interview coordination.

Orientation Planning:
Plan and manage the annual resident orientation, ensuring all necessary information and resources are provided to incoming residents.

Financial and Administrative Support:

Reimbursement Processing:
Process resident reimbursements in Workday, ensuring timely and accurate payments.

Onboarding Documentation:
Maintain, distribute, and track progress of onboarding and advancement checklists.

KEY

COMPETENCIES:

Communication Skills Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient’s family member and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex and difficult situations, to ultimately provide the best care possible to our patients and their families.

Decision Making Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. This requires conflict resolution skills, critical thinking skills, confidence in your ability to make the right decision in most situations. This also includes ability to prioritize your workday appropriately to ensure the most important tasks are completed on time.

Health Care Knowledge Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team, as appropriate. This also includes keeping up with your licensure and yearly training requirements within your area expertise along with MAHEC’s organizational training. Finally, the ability to apply the depth of knowledge maintained and gained through this process in real life scenarios as appropriate.

Interpersonal Skills Showing the ability to meet difficult situations with grace, professionalism, and understanding. Within your area of expertise, showing respect and showing empathy where appropriate…