Member Services Representative

Future Opening:
Member Services Representative

Reports to:

• Manager

• Proficient reading and writing skills
• Computer Skills

• Greet all members & guests with a smile and wish them well as they exit the club
• Check in all members and guests in accordance with company procedures
• Facilitate any messages on club software at member check-in
• Answer phones in courteous, helpful, professional manner
• Communicate special events to members and guests
• Maintain an atmosphere, which makes members feel welcome
• Facilitate all member requests or forward to a manager
• Maintain professional disposition at all times
• Sell retail products
• Facilitate payment of member services in accordance with company procedures
• Know club facility, services, and schedules
• Maintain a clean and organized work area
• Assist in all projects as delegated by club management
• Follow all policies and procedures in the Employee Handbook
• Opening and closing duties

• Monthly or Weekly Department Meetings Employee Training Meetings

Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team.

Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state‑of‑the‑art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, Hydro Massage® bed, and an extensive schedule of Crunch’s signature classes including Zumba®, Body Web with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.

Crunch offers comprehensive benefits for eligible employees.

• Free Membership
• Employee Discount
• Paid Time Off
• Health Benefits for Full‑Time Employees

“Crunch is known as your Crunch Family. I have been fully supported and encouraged to be the best I can. The Crunch philosophy describes it best, 'encourage, empower and entertain.'”