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Bilingual Customer Support Specialist ; Spanish

Job in Asheville, Buncombe County, North Carolina, 28814, USA
Listing for: First-Bank
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, Spanish Customer Service, Banking & Finance
  • Language/Bilingual
    Bilingual, Spanish Customer Service, Banking & Finance
Salary/Wage Range or Industry Benchmark: 32000 - 52000 USD Yearly USD 32000.00 52000.00 YEAR
Job Description & How to Apply Below
Position: Bilingual Customer Support Specialist I (Spanish)

First-Bank in Asheville, NC is seeking a Customer Support Specialist-Bilingual to serve Spanish-speaking customers and branch staff via phone, email and chat. This role focuses on first call resolution for retail banking inquiries and basic online banking support.

You will handle payments, transfers, stop payments, and assist with Debit Card and Bill Pay inquiries while maintaining confidentiality and delivering Service Excellence.

We would love to welcome a new Bilingual Customer Support Specialist I (Spanish) to our team in Asheville, NC, United States.

The position is based in Asheville, NC, United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 32.000 - 52.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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