Records Specialist

Located in the Blue Ridge Mountains in Western North Carolina, UNC Asheville is the designated public liberal arts campus in the University of North Carolina system. UNC Asheville is nationally known for the quality of our student-centered teaching, mentoring of undergraduates in research, interdisciplinary learning, and striving to be an inclusive campus community.

UNC Asheville’s commitment to increasing and sustaining the diversity of our faculty, staff, and students is reflected in our strategic plan goals of diversity and inclusion, and social sustainability. Women, traditionally under-represented minorities, and people with disabilities are encouraged to apply.

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

To apply for the position, please click the Apply for this Job link/button.

If you would like to bookmark this position for later review, click on the Bookmark link. If you would like to print a copy of this position for your records, click on the Print Preview link.

Applications must be submitted online no later than 11:59 p.m. (EST) on the closing date for each specific position. Please note that any documents submitted to Human Resources or the hiring departments become property of UNC Asheville and will not be returned. Official verification from each college/university you have attended are required upon employment, and will be requested directly from the college/university by Human Resources or from the National Student Clearinghouse.

Any expense will be the responsibility of the employee. Educational degrees must be from an appropriately accredited institution. If no applicants apply who meet the required competency and training and experience requirements, management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations. It is the policy of UNC Asheville to conduct pre-employment background investigations on all candidates selected for employment.

If hired, the candidate will be required to submit proof of eligibility to work in the United States. New employees are paid only by direct deposit to the financial institution of their choice.

Position Information

Posting Number

Posting Number S0677

Classification Title

Classification Title Student Services Specialist

Overall Position Competency

Overall Position Competency Journey

Working Title

Working Title Records Specialist

Position Number

Position Number 000403

FLSA

FLSA Non-Exempt

NC Salary Grade Equivalency

NC Salary Grade Equivalency GN 07 (For employment/re-employment priority purposes only)

Recruitment Range

Recruitment Range $42,000-$45,000

Position Summary

The position focuses on the processes and accuracy of student records and the student experience as it relates to their record. This includes assisting with the management of student files and digitization efforts in the institution’s imagining system (Soft Docs Etrieve).

This position serves as the point person for major/minor declaration processing, advisor assignments, the NC residency system (RDS), UNC Language Exchange, personal information updates such as legal name changes, transcript requests, and enrollment and degree verification requests. Assists students as needed via email, phone, and one-on-one meetings.

Another important duty is sharing in the management of the office email account. This is often the initial point of contact to the University for a number of constituents (student, parents, prospective students, alumni, faculty/staff, and the public) and requires a high level of customer service. Other duties include Registrar Forms processing;
Serves as a backup for transfer articulation when needed;
Assists in the day-to-day functions of the Office of the Registrar and performs other duties as assigned.

Division

Division Academic Affairs

Department

Department Registrar's Office

Full-Time / Part
- Time

Full-Time / Part
- Time Full-Time

Months per Year 12 Months

Time Limited Position

Time Limited Position No

If time-limited, length of assignment

If time-limited,…