Subsidy Services Training Coordinator

** Agency
* * Dept of Health and Human Services
** Division
* * Child Development
** Job Classification Title
** Administrative Officer III (NS)
** Position Number
**** Grade
* * NC13

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.
** Description of Work
** The Subsidy Services Training Coordinator is responsible for developing, coordinating, and delivering training programs to Department of Social Services/Local Purchasing Agency (DSS/LPA) subsidized child care staff and licensed child care providers that support the policies and procedures of the Subsidized Child Care Assistance (SCCA) program. The Training Coordinator will play a key role in assessing training needs, designing instructional materials, and evaluating the effectiveness of training initiatives.

This position also assists in evaluating training needs for Subsidy Services Section staff. The Subsidy Services Training Coordinator is expected to outline program training objectives, facilitate, and teach to various audiences, virtually and onsite. The coordinator must manage data across multiple learning systems, maintain online course content, and stay abreast of child care training needs, rules, and regulations to support learning experiences tailored to the needs of DSS/LPA staff and licensed child care providers participating in the SCCA program.
This position requires travel throughout the state; this sometimes includes overnight travel. Due to travel, there is a need for flexibility, and the employee's daily schedule may vary to fulfill professional responsibilities.
** Knowledge

Skills and Abilities

/Management Preferences
** Salary Range: $50,088 - $87,654

Recruitment Range: $50,088 - $68,000
* Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.
** The Knowledge

Skills and Abilities

/ Management Preferences are not required. Applicants who possess the following skills are preferred.
** Experience facilitating and presenting, strong communication, interpersonal collaboration, and public-speaking skills for engaging virtual and in-person training delivery.
* Experience assessing training needs, interpreting performance data, and implementing strategic learning solutions.
* Experience with curriculum design, content development, and creation of training materials as well as experience compiling, reviewing, modifying, and interpreting training data and system information.
* Intermediate to advanced computer skills, including proficiency with LMS platforms/training technologies, digital content tools, and Microsoft 365 products.
* Knowledge of the Subsidized Child Care Assistance Program and NC FAST to support training regarding policies, procedures, good practice, and resources for the subsidized child care program.
** This position is funded in part through federal funds.
**** This position will close at 11:59 p.m. the night before the end date.
**** The Division of Child Development and Early Education (DCDEE)
** implements quality standards for child care and increases access to families and their children across North Carolina. NCGS 110-85 requires that the State protect children in child care facilities by ensuring that these facilities provide a physically safe and healthy environment where the developmental needs of the children are met and where these children are cared for by qualified persons of good moral character.
** Compensation & Benefits:
** The State of North Carolina offers excellent comprehensive benefits.  Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).  Employees also receive paid vacation, sick, and community service leave.  In addition, paid parental leave is available to eligible employees.

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** Supplemental and Contact Information
** The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders.  We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.  For more information about DHHS: .DHHS

uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals.  Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised …