Clinical Applications Analyst

Position: Clinical Applications Analyst I
Serves as a clinical application analyst to maximize the effective and efficient use of applications related to patient care, clinical productivity, and quality outcomes.  Works closely as a part of the clinical applications team to deliver training and education to all existing and new end users in the MAHEC organization on how to use various types of clinical applications efficiently and effectively in support of business, regulatory, quality of care and outcome objectives.

Oversee training schedules and ensure faculty/staff have opportunities to attend needed trainings. Provide application support. Provides educational programming and support in the clinical settings to all users.
Designs workflows that incorporate clinical applications into patient care processes.  Continuously evaluates and enhances program effectiveness by monitoring user adoption of applications.
** SPECIFIC RESPONSIBILITIES:
** Serves as one of the primary team contacts for issues related to clinical applications.customizations to clinical applications, such as clinical application Develop, publish, and implement training modules and materials for new, existing and upgraded clinical applications, including all education materials, training schedules, exercises, and competency evaluations. May deploy development of quick clinical application workflows and efficiently integrate them into patient care processes.

tips, mini programs, web references, etc., which continuously expand the knowledge of Gain an in-depth knowledge of clinical applications, operational workflows, and data analysis to maximize clinical applications to complement and improve workflows.  in time support and education reinforcement. Provides in-person, phone, and remote Ensure that clinical applications are used in a way to maintain patient confidentiality and privacy, in accordance with HIPAA and all other applicable regulatory agency requirements.

** Key

Competencies:

** a depth of knowledge and skill in required technical areas. You develop technical solutions to new or  – You can clearly translate findings into non-technical terms to stakeholders and fellow colleagues. You recognize this is a crucial skill. You are comfortable communicating in person, over the phone, and through email, all with a friendly and professional tone. You prioritize prompt responsiveness, recognizing the important role you play in moving processes forward through communication.

-You have the ability to develop, maintain, and strengthen partnerships with internal and external clients who can provide information, assistance, and support.  is about expanding your ability to learn by regularly upgrading your skills and increasing your knowledge. These skills are
** PUBLIC SPEAKING AND PRESENTATION SKILLS** – Your ability to present information to an individual or a group, addressing a meeting or briefing a team clearly and effectively is a key skill in getting your message across. Effective presentations usually require careful thought and preparation.  This job description is a general description of the essential job functions.  It is not intended to describe all the duties a Clinical Applications Analyst I may perform.
** EDUCATION and/or

EXPERIENCE:

** years of experience Allscripts Pro EHR experience preferred.  Must have knowledge and experience working with an EHR and practice management systems and their integration into a clinical practice setting. Ability to work independently, initiate, and complete tasks with minimal supervision required. skills Ability to appropriately and professionally handle multiple, competing priorities required.
** COMPUTER

SKILLS:

** Knowledge and experience with relational databases, their structure, and concepts of how data is stored and retrieved required.  Must have a working knowledge of current Windows version operating system environment and how files are managed.  
** COMMUNICATION

SKILLS:

** Strong facilitation skills required, as related to leading EHR-related meetings with business office staff, managers, clinical staff, and faculty physicians.

Excellent oral and written communication skills required.  
** FOREIGN LANGUAGE

SKILLS:

** Thank you for your interest in employment with Mountain Area Health Education Center in Asheville, NC, where we are committed to improving health in western North Carolina through innovative health professions education and compassionate healthcare.

MAHEC was established in 1974 to improve training and retention of healthcare professionals across our region. We are dedicated to excellence in clinical care, health professions education, and innovative practices that can be replicated nationally. The largest of the nine state AHEC's, MAHEC serves NC's 16 westernmost counties to address national and state concerns with the supply, retention, and quality of health professionals especially in rural areas.
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