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Director of Case Management

Job in Asheville, Buncombe County, North Carolina, 28801, USA
Listing for: InstantServe LLC
Full Time position
Listed on 2026-03-03
Job specializations:
  • Healthcare
    Healthcare Management, Healthcare Administration
  • Management
    Healthcare Management
Job Description & How to Apply Below
Job Title:
Director of Case Management

Work Location - Asheville, NC
Shift Information: Days
Job Type: Full Time (permanent)
  • 10K Sign-On Bonus
  • 15% Performance Bonus
  • Relocation Assistance on Case By Case Basis
Job Summary
  • The Director has oversight for all aspects of daily hospital case management operations and is accountable for achieving established outcomes through actively engaging interdisciplinary teams and external stakeholders. The Director is a registered nurse with responsibility for all operational aspects of the department.
  • This position requires an executive presence and candidates must possess excellent communication and presentation skills, proven motivational capabilities, and a demonstrated accomplishment record of delivering results and attaining goals.
Responsibilities:
  • Directs and evaluates departmental operations, including the case management model, staffing (skill mix and FTEs), use of information technologies, onboarding, and staff competencies to achieve performance and quality objectives.
  • Ensures the adherence to care coordination and discharge planning processes, ensuring timeliness, quality, and proper documentation.
  • Works with the Facility CFO and Division CM Leader to achieve established goals and expectations.
  • Assesses and improves the department's performance by evaluating operational processes, monitoring performance through analyzing data, and implementing sustainable performance improvement activities.
  • Ensuring compliance with policies and SOP.
  • Establish working relationships with key stakeholders to include CMO, CNO, ancillary service leaders, Ethics & Compliance, and Legal.
  • Practices and adheres to the "Code of Conduct" and "Mission and Value Statement."
What qualifications you will need:
  • Bachelor's degree, required
  • Master's degree in Nursing, Health Administration, or Business Administration, preferred
  • Either Registered Nurse (RN) licensure or Licensed Clinical Social Worker (LCSW), required
  • 3+ years' experience in overall acute care Hospital Case Management, preferred
  • 2+ years' experience in case management leadership, preferred
If you are interested for this position, please share your pay rate expectation per hour along with your updated Resume.

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