Field Community Health Worker - Buncombe

At United Healthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts on the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

Field Based
Community Health Worker is responsible for assessment, planning and implementing care strategies that are individualized by patients and directed toward the most appropriate, least restrictive level of care. They also identify and initiate referrals for social service programs; including financial, psychosocial, community and state supportive services, and manage the care plan throughout the continuum of care as a single point of contact for the member.

As a Field Based
Community Health Worker (CHW), you will act in a liaison role with Medicaid members to ensure appropriate care is accessed as well as to provide home and social assessments and member education. The coordinator also addresses social determinants of health such as transportation, housing, and food access.

Together, we're removing the barriers that keep people from receiving the kind of quality healthcare that makes a difference. We focus on Integrity, Compassion, Relationships, Innovation and Performance as we empower people to achieve better health and well-being.

Schedule is Monday through Friday an 8-hour shift to be determined by the hiring manager between the hours of 8 am to 5 pm Eastern Standard Time.

Buncombe County, and surrounding areas North Carolina.

Local travel up to 50% and mileage is reimbursed at current government rate.

If you reside near Asheville, NC
, and surrounding Buncombe County areas, you will enjoy the flexibility to telecommute
* as you take on some tough challenges.

• Linking members to applicable community resources
• Complete field visits for high risk, hard to reach members
• Telephonic outreach to targeted members
• Keep the members out of the hospital by supporting regular visits to their primary physician
• Keep members actively engaged with their primary physician
• Support the member to ensure pick - up of their Rx
• Proactively engage the members to manage their care
• Provide member education
• Support transitions of care
• Create a positive and engaging experience for the member
• Help to keep members compliant with their care plans
• Collaborate with members' care team (community, providers, internal staff)
• Partner with and support care team by completing delegated tasks
• Knowledge and continued learning of community cultures and values
• Conduct individual-level screenings to capture members' current health care needs (e.g. Transitions of Care, Health Risk assessments)
• Engage members to participate in the screening process and collaboratively develop plan of care based on their individual needs, preferences, and objectives
• Performs other duties as assigned

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

• High School Diploma/GED (or higher) OR 2+ years of community outreach experience
• 1+ years of community outreach and/or field work experience in a health care setting
• Intermediate level of computer proficiency including MS Word, Excel and Outlook
• Access to a designated quiet workspace in your home (separated from…