Mainframe Developer

Mainframe Developer
• Wake County, North Carolina, USA

Agency – Dept of Revenue

Division – INFORMATION TECHNOLOGY

Job Classification Title – Applications Systems Analyst I (NS)

Grade – DT07

The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development and career advancement. Our dedicated team provides accurate information, achieves high compliance and delivers innovative services with integrity and fairness. DOR is an equal‑opportunity employer hiring qualified candidates regardless of race, color, gender, national origin, religion, age, disability or political affiliation.

The North Carolina Department of Revenue seeks a Mainframe Developer to provide analysis, programming, testing, implementation and ongoing production operational support for the Integrated Tax Administration System (ITAS) mainframe business applications system.

Your primary responsibility will be incident management and problem resolution related to assigned production systems and associated data files. You will also perform analytical and programming activities to maintain existing applications and develop code and solutions that support the system. These tasks are time‑critical and must be performed according to established problem‑management policy.

Knowledge of complex systems is required to solve problems timely and keep systems operational. You will research incidents and problems, determine solutions, implement with supervisory approval and document pursuant to problem‑management standards.

You will use established life‑cycle development phases and software development and maintenance standards, and ensure that all quality assurance, change‑management, configuration control, security and user‑recovery procedures are followed.

The position will be responsible for the following:

• Communicating with user liaisons/end‑users to determine the scope and functions of new or existing systems.
• Developing requirements, conceptual designs and detailed design documents to present to the user for approval at the appropriate phases of life‑cycle development.
• Performing all programming duties associated with a particular program or project.
• Evaluating completed program assignments to check for accurate interpretation of program specifications and testing requirements.
• Evaluating and testing systems to ensure that requirements have been met in a project and to bring that project to completion and into production.

You will work with operations database group, server administrators, network group, end‑users, user liaisons and other affected parties.

This position requires participation in an on‑call rotation supporting critical taxpayer‑facing applications.

• Experience developing and maintaining mainframe‑based management systems using COBOL, Easytrieve, JCL, CICS, SQL and DB2.
• Experience working in an environment with TSO/ISPF and Z/OS.
• Experience troubleshooting and debugging mainframe applications using COBOL, Easytrieve, JCL, CICS, SQL and DB2.
• Experience in technical and functional requirements documentation.
• INSTALL/1 experience; ITIL Framework experience.

$67,900 – $101,851

Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The knowledge, skills and abilities listed in the vacancy announcement should be used as management preferences and to screen for the most qualified pool of applicants.

The State of North Carolina offers comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high‑quality low‑cost benefits on a pre‑tax basis).

• The best funded pension plan/retirement system in the nation according to Moody’s Investors Service.
• Twelve paid holidays per year.
• Fourteen vacation days per…