Virtual Salesforce Administrator; Part-Time

We are hiring a Virtual Salesforce Administrator and are open to candidates at two levels of experience and responsibility. This role is critical to maintaining, optimizing, and evolving our Salesforce ecosystem that supports volunteer management platforms used by nonprofits across North America.

At Level I, you will focus on day-to-day Salesforce administration, configuration, user support, and system reliability.

At Level II, you will operate as a senior technical lead—designing scalable automation strategies, architecting solutions, and guiding long-term platform health.

Level placement will be determined based on your experience, certifications, and the depth of technical expertise demonstrated throughout the interview process.

We’re looking for someone who understands not just how to configure Salesforce, but how systems support real people. Whether you’re improving daily workflows or designing scalable automation, you care about clean systems, thoughtful execution, and building technology that works.

This position is a contractor role and can be remote.

We’re Galaxy Digital, located in beautiful Asheville, North Carolina. We’re a growing SaaS company passionate about providing technology solutions for nonprofits and organizations focused on volunteering. Our goal is to build strong local communities and help organizations make a positive impact through volunteerism.

Our Get Connected Volunteer Management Software is the top choice for volunteer management in the U.S. and Canada, serving thousands of nonprofits and millions of volunteers. We are committed to diversity, equity, and inclusion and strive to create a welcoming environment where talented individuals can thrive.

We believe in balance—working hard while building a culture of enthusiasm, wellness, and joy. Join us as we work toward creating a better world through technology.

• Partner with cross-functional teams to implement and support Salesforce solutions
• Configure and maintain Salesforce objects, fields, page layouts, workflows, and declarative automation
• Manage user access, permissions, and security settings to protect data integrity
• Maintain data quality through audits, cleanup, and system hygiene best practices
• Support data imports and updates from third-party systems
• Troubleshoot issues and provide responsive, practical system support
• Deliver user training and documentation to drive confident platform usage
• Identify opportunities to simplify workflows and improve the user experience
• Stay current on Salesforce updates and apply relevant improvements

• Design and implement scalable Salesforce solutions aligned with long-term platform strategy
• Build and troubleshoot complex Salesforce Flows, including multi-object automation and advanced logic
• Modernize legacy workflows and automation into clean, scalable Flow-based solutions
• Design and manage data architecture, including data modeling, governance, and large-data best practices
• Configure advanced security models, including role hierarchies, sharing rules, and permission sets
• Write and optimize SOQL queries to support reporting, automation, and data validation
• Lead integrations between Salesforce and third-party systems using APIs or middleware tools
• Own sandbox strategy, deployment processes, and change management practices
• Independently lead Salesforce enhancement projects from requirements through delivery
• Serve as the primary Salesforce technical advisor, translating business needs into smart system decisions
• Monitor platform performance and proactively improve system reliability and efficiency

• Strong Salesforce platform expertise with a systems-thinking mindset
• Ability to translate business needs into efficient, scalable solutions
• Clear communicator who can explain technical concepts to non-technical stakeholders
• Organized, proactive, and comfortable managing scoped contractor work
• High ownership and accountability

• 2+ years of Salesforce administration experience
• Experience with declarative tools (Flow, validation rules, macros)
• Familiar…