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Senior Service Desk Manager — ITILvSLA Champion

Job in Asheville, Buncombe County, North Carolina, 28814, USA
Listing for: OBXtek
Full Time position
Listed on 2026-03-05
Job specializations:
  • IT/Tech
    IT Support, IT Project Manager, Systems Administrator, IT Consultant
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Senior Service Desk Manager — ITILv4 SLA Champion
A government contracting firm in North Carolina is seeking a Service Desk Manager to lead operations for a major client. This role involves managing Service Desk functions, ensuring SLA compliance, and supervising staff. The suitable candidate will possess ITILv4 and have over five years of leadership experience in IT service desk operations. The company offers a comprehensive benefits package and a commitment to professional growth.
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Position Requirements
10+ Years work experience
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