Senior Infrastructure Design Engineer

Job Description Responsible for the engineering of various and complex aspects of both physical and cloud hosted data center infrastructures which might include network, compute, storage, platform, middleware, database and telephony. Independently analyze current and future requirements to effectively design data center infrastructure, networking and telephony systems while determining design feasibility from both technical and economic perspectives. Develop and maintain technical standards, procedures and documentation in partnership with service partners as needed.

Compile and analyze operational data and directs proof of technology to establish standard for new designs or modifications to existing equipment, systems, or processes. Independently partner and consult with varied technical, business, project and management staff to identify and plan, assess data center and cloud infrastructure designs, physical data center requirements and impacts and resolve design problems.

Independently plan and develop complex engineering designs in support of the implementation of network, compute, telephony, platform, middleware and database solutions. Own and maintain technology currency and capacity planning in support of established SLAs. Define hardware and software performance standards. As infrastructure SME, provide expertise and knowledge in emerging technologies with strategic technology vendors Participate in software and hardware licensing, financial and capacity activities that plan for the most efficient way to introduce and maintain datacenter technology within the environment.

Proactively provide information and ongoing consultation for IT and business areas as well as vendors directly or indirectly affected by the network or data center infrastructures. Execute the detailed infrastructure design of larger and/or more complex internal projects collaborating with IT stakeholders, service owners and partners. Provide operational readiness through the engineering, planning, coordination, and execution of performance and tuning analysis, systems support, incident and problem resolution, software installation, and upgrades.

Provide detailed guidance and consultation in solutioning production incidents when required. Maintain appropriate standardized guidelines, work procedures and schedules for solution engineering within the data center environment to expedite workflow and ultimately improve efficiencies. Build collaborative relationships with the broader architecture community to effectively maintain technical roadmaps and provide input into strategies and standards related to area of specialization. Collaborate with vendors on infrastructure designs to ensure the final product is what was architected or designed.

Provide new technology overviews to IT and Enterprise leadership at varied leadership forums. Provide direction and assistance to less experienced team members as needed.

• Medical, dental, and vision coverage along with numerous health and wellness programs
• Parental leave and support plus adoption and surrogacy assistance
• Career development programs and tuition reimbursement for continued education
• 401k match including an annual company contribution

Our Hybrid Flex approach is built on presence with a purpose - giving you flexibility to work remotely with intentional in-person connection - that supports a workplace that’s flexible, connected, and future focused. In a Hybrid-Flex role, you’ll work in the office at least two days a week for collaboration and connection. In a Remote Flex role, you’ll work virtually, with a few in-office visits each year for meaningful moments that matter.

Whether your role is Hybrid Flex or Remote Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in any states listed on this job posting. Onsite expectations will be discussed during the interview process. Blue Cross NC is a Hybrid Flex company.

At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our…