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Senior IT Support & Incident Resolution Lead

Job in Asheville, Buncombe County, North Carolina, 28814, USA
Listing for: vTech Solution
Full Time position
Listed on 2026-09-28
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Systems Administrator, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 70000 - 95000 USD Yearly USD 70000.00 95000.00 YEAR
Job Description & How to Apply Below

vTech Solution is seeking a Specialist
- Expert to support the Client Services Team by handling a high volume of service desk requests, performing hardware installations, and providing customer software support. The role requires deep technical expertise, mentorship capabilities, and full ownership of incident resolution while maintaining strong customer relationships.

The assignment duration is 11 months; onsite in North Carolina.

This position is for the Senior IT Support & Incident Resolution Lead role at vTech Solution.

The following role is for a Senior IT Support & Incident Resolution Lead with vTech Solution.

Our group is growing, and we are hiring a Senior IT Support & Incident Resolution Lead in NC, United States.

This role is for the Senior IT Support & Incident Resolution Lead role at vTech Solution.

Position Requirements
10+ Years work experience
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