Sr Program Manager

What We Offer

We are actively looking for a Sr. Program Manager to join our team!

Schedule:

8:00 a.m.

- 5:00 p.m., standard business hours

Location:

Remote
Department:
Inst for Innovation and AI - supporting Revenue Cycle

The ideal candidate will have healthcare revenue cycle experience
. The Senior Program Manager serves as a strategic leader and internal consultant, partnering with executive leadership and cross‑functional teams on large, complex, system‑level initiatives. This role plays a critical part in advancing organizational priorities through strategic planning, program execution, and the design or redesign of high‑impact, enterprise‑wide processes and service offerings.

The Senior Program Manager collaborates closely with leaders and teams to drive alignment, facilitate decision‑making, and ensure successful delivery of initiatives that support organizational goals. This position requires a high level of energy, accountability, and results orientation, with the ability to influence and lead change across diverse stakeholder groups.

Key responsibilities include providing expertise and hands‑on leadership in change management, project and program management, process improvement, and strategic execution. The Senior Program Manager supports teams through education, application of tools and methodologies, data collection and analysis, project facilitation, and continuous improvement practices. This role also contributes to mentoring, coaching, and leadership development across the organization.

Operating with a high degree of autonomy, the Senior Program Manager is expected to lead and support system‑level initiatives with minimal oversight while demonstrating strong judgment, initiative, and the ability to mentor and guide others. As a leader within the organizational unit, this role models collaborative leadership, drives accountability, and consistently delivers measurable outcomes.

• Education: 4 Year/Bachelors Degree, required.
• Experience: Minimum eight years extensive experience independently managing or leading projects with complex interdependencies in a consulting, planning, analytics, leadership, or performance improvement role, required.
• Additional Skills (required):
  • Expert level knowledge, skills and abilities:
    • Communication
      • Leads discovery process through active listening and dialogue with customers and key stakeholders.
      • Is appropriately assertive with all levels of the organization, offering viewpoints that may be unpopular.
      • Captures, aligns, and effectively ensures agreement of expectations and objectives of engagements.
      • Adapts communication methods and messages for varying stakeholders and levels of leadership.
      • Summarizes results of analyses, assessments, group processes, etc. clearly in written and graphical presentation.
      • Delivers summary of analyses, assessment, group processes, etc. through public speaking.
      • Sees dialogue and discussion with stakeholders as an intervention and plans accordingly.
      • Creates and maintains an inspired vision of the future during all communication, linking work to system and market strategy.
    • Critical Thinking
      • Reduces large amounts of data and information to tell a story, simplifies understanding for others, and identifies most critical information, while resisting urge for complete data to support decision making.
      • Brings creative ideas and solutions for consideration based on experience or potential feasibility.
      • Probes all viable sources for answers; can see opportunities for synergy and integration where others cannot.
      • Performs layers of analysis to reveal previously hidden insights.
      • Understands and navigates organizational and political climate.
      • Understands values and motivators of key stakeholders, and adjusts approach as needed to accelerate results.
      • Appropriately plans pace/timing of work and progress considering noncontrollable factors.
    • Leadership
      • Provides leadership to project teams, demonstrating ability to lead through influence and leveraging relationships.
      • Functions in partnership with customer, sharing ownership and accountability for results.
      • Is comfortable working with senior leaders in the organization in a consulting role vs.…