Merchandiser, Retail

Purpose

Partner with assigned customers to provide quality service efficiently while achieving maximum sales and keeping cost controlled.

• Timely travel from account to account for new store openings, resets, stocking, and rotating product.
• Responsible for effectively displaying store products.
• Responsible for maintaining effective business relationships with customers.
• Process merchandise returns and issue credits according to company policy.
• Ensure the neat and orderly appearance of UNFI products.
• Assist in hanging shelf tags.
• Perform duties in accordance with Hazard Analysis Critical Control Points (HACCP) and Safe Quality Food (SQF) policies and procedures, as appropriate for location.
• Follow through on customer product requests.
• Keep management informed of area activities and of any significant concerns.
• Attend meetings as required.
• Provides backup for other merchandisers or sales reps when needed.
• Responsible for other duties as assigned.

• Valid driver's license necessary.
• Auto insurance levels that meet state requirements.

• Prior customer service experience in a retail setting.

• Excellent customer service skills.
• Good communication skills.
• Time management skills and attention to detail.
• Basic math abilities.
• Ability to work independently.
• Good judgment is required for this position as there may be times when direct supervision may not be immediately available.

• 90% weekly travel/overnights required.
• Ability to get in and out of car multiple times per day.
• Drive to and from accounts safely in city, rural and expressway conditions.
• Ability to set up displays, fixtures, shelving, and products.
• Able to tolerate exposure to store and warehouse conditions including wide variances in temperature, dust, and dirt.
• Ability to lift up to 40 lbs.
• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• Stooping, bending, twisting, and reaching may be required in completion of job duties.