Customer Sucess Business Development

Columbus, United States | Posted on 01/12/2026

• Identify, qualify, develop, and close sales with new customers in the assigned territory that are located on or near ICT/SC/Three Lanterns existing or planned fiber network builds.
• Consistent strategic cold calling, prospect engagement, and business development with meaningful volume of in-person appointments per week/month which leads to successfully achieving the assigned revenue targets.
• Successfully conduct customer telecommunications and data infrastructure needs assessments; identify suitable solutions based on those needs; develop, present and follow up on written proposals.
• Timely and accurate forecasting and reporting of sales activity and opportunities.
• Act as a liaison between the customer and the Company personnel and contractors during the design, construction, installation, and service activation process.
• Process contracts and sales orders for new or upgraded services.
• Ad hoc projects and financial analysis to support key business decisions and projects.
• Perform other duties as assigned.
• Works flexible hours and travels as needed.

• 2-5 years minimum of successful sales experience, business development, and territory management in a telecom, data communications, or ISP environments including cold calling and prospecting, also other Technology in the Fire and Security Alarm Fields.
• Working knowledge of data and telecommunication industry and terminology.
• Proven track record of success in exceeding assigned sales quotas.
• Experienced in creating and presenting compelling written sales proposals to decision makers.
• Willingness to represent the Company at networking events, trade shows and activities.
• Proficiency with Microsoft Word, Excel, PowerPoint and Outlook.
• Experience with Zoho CRM software platforms a plus.
• A self-starter driven to achieve revenue targets primarily through cold calling, green field market development, effective networking and marketing in the target markets assigned.
• Excellent written, verbal and interpersonal communication skills.
• Strong customer orientation.
• Good problem-solving skills, positive and results oriented attitude.
• Familiarity with new and emerging telecommunications technology, including but not limited to fiber optics, new fiber builds requiring laterals into buildings, FTTX, Ethernet WANS, IP, VoIP- PBX, with a willingness to learn new skills and technologies quickly.
• Highly proactive and responsible.
• Team player, collaborative, highest integrity, and strong business ethics.

• Medical Plan/HSA
• Opportunities for Advancement and Growth
• Promotion Plan
• Additional Income Opportunities with On-the-Job Product Sales
• Opportunity for Growth
• Job Stability
• Automotive Allowance including Moo Moo and Oil Changes
• 43 year old Family Owned Company
• Embracing Diversity: A culture of excellence that celebrates diversity, innovative thinking and dedication to exceeding client expectations
• Learning Culture:
  Company support in obtaining technical certifications
• Dynamic Growth:
  Paid training and clearly defined paths to advance within the company