Mitigation Technician

Compensation $18.00 - $21.00/hour

Job Description

Be the First on Scene When It Matters Most – Join Secure Restoration as a Mitigation Technician

Position Title
:
Mitigation Technician
Company Name
:
Secure Restoration
Pay Range: $18.00 – $21.00 per hour (based on experience and certifications)

Employment Type

:
Full-Time

Location:

Arden, NC
Industry: General Construction (Residential, Commercial)

Secure Restoration is hiring a Mitigation Technician to support emergency restoration and cleanup services for residential and commercial properties. This is a hands-on, field-based role ideal for a restoration professional who thrives in fast-paced environments and takes pride in helping properties recover from water, fire, mold, and storm damage. This position plays a critical role during emergency loss events and requires flexibility, reliability, and a strong commitment to safety and quality.

Some weekend and on-call availability is expected during high-volume events.

Secure Restoration is a rapidly growing leader in residential and commercial restoration services. We specialize in emergency mitigation and cleanup, including water extraction, mold remediation, fire and smoke restoration, and storm recovery. As a family-driven company, we are committed to supporting our team with the tools, training, and positive work environment needed to succeed. Our people-first approach means we invest in your growth while delivering dependable, high-quality service to our clients when they need it most.

• Perform emergency mitigation services including water extraction, demolition, drying, and cleanup
• Set up, monitor, and remove drying equipment such as air movers, dehumidifiers, and air scrubbers
• Take moisture readings and document drying progress accurately
• Assist with fire, smoke, and mold remediation activities
• Execute controlled demolition and debris removal as required
• Follow all company safety procedures and industry best practices
• Communicate professionally with property owners, occupants, and team members onsite
• Maintain clean, organized job sites and company vehicles
• Accurately document work performed using job management or mobile software
• Assist Project Managers with site assessments and scope execution
• Respond to on-call emergency losses during high-volume weather or disaster events

• Minimum 2+ years of hands-on mitigation or restoration experience
• IICRC WRT certification required; ASD, AMRT, or FSRT certifications preferred
• Strong work ethic with excellent attention to detail
• Ability to perform effectively in fast-paced, high-pressure environments
• Working knowledge of mitigation tools, drying equipment, and restoration methods
• Comfortable using mobile apps or job tracking software
• Valid driver’s license with a clean driving record
• Ability to lift heavy equipment, work in confined spaces, and safely enter damaged structures

• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Life and Disability Insurance Options
• Retirement Savings Program
• Paid Time Off (Vacation, Holidays, and Sick Days)
• Weekly Pay Cycle
• Paid Training and Industry Certifications
• Mileage Reimbursement
• Uniforms and Safety Equipment Provided
• Personal Tool Replacement Program
• Company Events, Employee Rewards, and Performance Prizes

Full-Time

Monday–Friday

Weekend and on-call availability required as needed during emergency demand

On-site field position

Based out of Secure Restoration’s local office and active residential and commercial job sites within the service area

Local travel required depending on project location and emergency response needs

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status.

A background check will be completed as part of the onboarding process, in compliance with applicable laws.

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