Homeless Prevention Case Manager

• Base Pay $24.15 / Hour
• Job Category Case Management, Social Work, Non Profit
• Employee Type FT Hourly Non-Exempt
• Travel 75%
• Manage Others No

• Name Human Resources
• Phone

Department:
Housing Services

Job Description:

Homeless Prevention Case Manager

Reports to:

RRH Program Manager

The Organization:

Homeward Bound is the leading nonprofit organization in Buncombe County focused on preventing and ending homelessness, with Prioritizing Home. We work collaboratively with community partners and have a proven track record of helping individuals and families achieve housing stability. Since 2006, Homeward Bound has moved more than 2,760+ people off the streets, out of cars, camps, and shelters and into permanent housing.

Homeward Bound’sHousing Services Program provides short-term financial assistance for housing and case management support to individuals and families at imminent risk of homelessness in Buncombe County. The program’s temporary financial assistance assists with rental and utility arrears, short-term rental and/or utility assistance and can also provide move-in cost assistance in cases where a client loses their current housing. The program offers resources and services that are tailored to the unique needs of the household.

The Case Manager is a source of support and guidance. Prevention case managers are trained in diversion to assist clients in identifying strengths and social resource in an effort to divert from the homeless shelter system and avoid homelessness. Additionally, Case Managers are trained to assist individuals with identifying barriers to housing stability and engage in goal planning that aims to link individuals to the resources and skills that they need in order to achieve long-term housing stability.

This person must also have experience working with mental illnesses and substance abuse disorders. Most importantly, we are looking for individuals that have passion for the work and compassion for all people experiencing homelessness in our community, no exceptions.

Schedule and compensation:
This is a full time, non-exempt position with $24.15 hourly compensation.

Bachelors of Social Work or related degree, graduate degree or comparable experience.

Prior experience with homeless population or populations with high clinical needs

Conduct initial assessment and screening to all potential clients to determine eligibility.

Utilize diversion skills to help those at risk of homelessness to identify immediate alternate housing arrangements, connecting them with needed resources, and identifying strengths and personal resources.

Will utilize all relevant resources (outside agencies, social support, budget assistance, etc.) to avoid eviction as much as possible.

Assist clients as advocates for benefits, housing needs to include evictions, landlord negotiations and access to community resources.

Assist in development of positive working relationships with other agencies serving those at risk of homelessness.

Work with each client to develop and/or strengthen their goal plan according to individual goals and objectives

Maintain accurate case notes; assuring all client interactions and support provided are documented

Maintain contact with all housing clients on a scheduled basis, appropriate to their particular status and needs

Ensure that client interactions are person-centered, goal-focused and reflect each client’s goal plan

Build professional relationships with clients, providers, and community partners

Provide clients training in the areas of personal hygiene, accessing community resources, medical adherence, household management or other needs as outlined in the client’s goal plan

Exercise patience, understanding, and concern for each client’s well-being, safety, development, and enjoyment of life

Provide transportation to clients when required

Make referrals to supportive services in our community as appropriate and support client in navigating this process

Work with housing specialist to locate and coordinate new housing if eviction cannot be avoided

Facilitate and assist…