Case Manager - CPV

• Base Pay $24.15 / Hour
• Job Category Social Work, Non-profit, Case Management
• Employee Type FT Hourly Non-Exempt
• Travel 75%
• Manage Others No

• Name Human Resources
• Phone  Ext. 244

Job Description:

Case Manager

Reports to:

Compass Point Village Program Manager

Homeward Bound is the leading nonprofit organization in Buncombe County focused on preventing and ending homelessness using the best practice Prioritizing Home. We work collaboratively with community partners and have a proven track record of helping individuals and families achieve housing stability. Since 2006, Homeward Bound has moved more than 2,700+ people off the streets, out of cars, camps, and shelters and into permanent housing

The Case Manager is a source of support and guidance to individuals experiencing chronic homelessness in Buncombe County. Case Managers are trained to assist individuals with identifying barriers to housing stability and engage in goal planning that aims to link individuals to the resources and skills that they need in order to achieve long-term housing stability. This person must have a Bachelor’s degree in human services, social services, or comparable experience.

Applicant must also have experience working with mental illnesses and substance abuse disorders. Most importantly, we are looking for individuals that have passion for the work and compassion for all people experiencing homelessness in our community, no exceptions.

Schedule and compensation:
This is a full time, non-exempt position paid hourly.
Hourly compensation is 24.15 an hour

Bachelors of Social Work or related degree; graduate degree; or comparable experience

Prior experience with homeless population or populations with high clinical needs

Proof of driver's license, driver's insurance, and vehicle required for providing transportation for individuals, claiming mileage or driving on behalf of the company.

Maintain a caseload of up to 18 clients, all onsite at Compass Point Village

Work with each client to develop and/or strengthen their goal plan according to individual goals and objectives to create housing stability

Collaborate with Compass Point Village case manager team, manager and resident security advisors to creatively problem solve behaviors that put client housing at risk.

Maintain contact with all clients on a scheduled basis, appropriate to their particular status and needs

Ensure that client interactions are person-centered, goal-focused and reflect each client’s goal plan

Build professional relationships with clients, providers, and community partners

Provide clients training and support in the areas of personal hygiene, accessing community resources, medical adherence, household cleanliness and management or other needs as outlined in the client’s goal plan

Exercise patience, understanding, and concern for each client’s well-being, safety, development, and enjoyment of life

Provide transportation to clients when required, local travel

Make referrals to supportive services in our community as appropriate and support clients in navigating this process

Facilitate move-in process

Be an effective mediator and advocate for all housing clients

Effectively use U.S. Department of Housing and Urban Development (HUD) tools and ensure compliance with data standards and record-keeping as required by HUD and Homeward Bound

Document all client interaction in case notes and maintain accurate paperwork/files

Perform annual re-certifications for each client and accurately update files as necessary

Perform monthly inspections of client units for maintenance needs and housekeeping training and support

Attend weekly case management team meetings,…