DENTAL Patient Coordinator
Listed on 2026-02-28
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Dental / Dentistry
Dental Office
Benefits
401(k)
Competitive salary
Dental insurance
Free food & snacks
Health insurance
Paid time off
Training & development
Benefits/Perks
Competitive salary
Paid time off
Ongoing training
Dental Benefits
Medical benefits
401k
Job SummaryWe are seeking a friendly and service-oriented Patient Coordinator to join the team at our thriving dental office. You will be working alongside our Lead Patient Coordinator, and our Insurance Coordinator. You will greet patients as they arrive, book appointments, answer phone calls, and collect payment information. You will also be involved with verifying dental insurance, sending and processing insurance claims.
The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.
Greet customers as they arrive and provide an excellent customer experience
Answer phone calls and schedule appointments
Assist with insurance verification, updating insurance breakdown forms, and adding these details to patient accounts
Assist patients with paperwork, including consent forms and updating medical histories
Present treatment plans and process payments
Follow up with patients who have outstanding treatment/appointment needs
Documenting important conversations in patient’s charts
Provide general customer service and attend to the needs of customers throughout their services
Additionally, you will be working closely with our Insurance Coordinator (IC) that will be transitioning to a remote position.
You will be asked to scan explanation of benefits (EOBs) into a network folder, assist with the submission of secondary insurance claims and mailing off anything the IC cannot do physically for security purposes.
You will be also be asked to assist with following up on outstanding claims.
Maintain a clean and inviting environment (including lobby tidiness, bathroom tidiness; watering office plants)
QualificationsTwo or more years of experience as a dental receptionist or similar role is preferred.
Excellent communication skills with a commitment to customer service
Strong work ethic and positive attitude
Familiar with computers and scheduling software
Excellent multi-tasking skills
Experience with Open Dental is a huge plus, but not required
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