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Customer Experience Technology Manager

Job in Ashland City, Cheatham County, Tennessee, 37015, USA
Listing for: A. O. Smith Corporation
Full Time position
Listed on 2026-10-07
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 120000 - 160000 USD Yearly USD 120000.00 160000.00 YEAR
Job Description & How to Apply Below

A. O. Smith Corporation seeks a Customer Service Solutions Manager to lead strategy, modernization, and governance of customer service technologies. You will oversee a high-performing team and align initiatives with IT, Warranty, and Operations.

The role focuses on improving contact center systems, omnichannel support, workflow automation, and data-driven quality improvements, delivering a superior customer experience across channels.

We have an opening for a Customer Experience Technology Manager in Ashland City, TN, United States within Management & Operations, IT & Technology.

This role, Customer Experience Technology Manager at

A. O. Smith Corporation, could be your next move.

Are you ready to take on the Customer Experience Technology Manager role at

A. O. Smith Corporation?

We would love to welcome a new Customer Experience Technology Manager to our organisation in Ashland City, TN, United States.

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