Service Porter

Job Description

Join Mark Porter Auto Group, a renowned name in the automotive industry, as a Service Porter based in Ashland, Kentucky. We invite you to be a part of our dynamic team where you can showcase your service skills in a positive and inviting atmosphere. At Mark Porter Auto Group, we pride ourselves on our customer‑centric approach and dedication to providing unparalleled service.

As a Service Porter, you will play a crucial role in ensuring the smooth operation of our service department by managing the flow of vehicles, maintaining the lot, and delivering exceptional customer service. This position offers the opportunity to work directly on‑site at our Ashland location, where you will become an integral part of our family‑oriented team. If you are passionate about automobiles and enjoy interacting with people in a lively environment, we encourage you to apply and grow with us!

• Paid Time Off (PTO)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance
• Career Growth Opportunities
• Retirement Plan

Vehicle Management:
Ensure the efficient movement of vehicles around the dealership and service areas to maintain a seamless operation.

Customer Interaction:
Greet customers warmly and direct them to the appropriate service area or associate, ensuring a welcoming experience.

Car Detailing:
Perform basic vehicle cleaning and detailing tasks to present vehicles in their best light for customers.

Inventory Inspection:
Assist in checking inventory and ensuring vehicles are ready for customer delivery or service appointments.

Team Support:
Collaborate with the service and sales teams to streamline operations, ensuring high levels of customer satisfaction and smooth service flow.

Safety Protocols:
Adhere to all safety guidelines and protocols to maintain a safe work environment for yourself and others.

Experience:

Previous experience in a similar role or the automotive industry is preferable.

Communication

Skills:

Strong verbal communication skills to interact effectively with team members and customers.

Customer Service: A commitment to providing outstanding customer service with a positive attitude.

Attention to detail:
Ability to maintain cleanliness and organization of the service area.

Physical Stamina:
Capability to perform physically demanding tasks like car washing and vehicle moving.

Driver's License: A valid driver’s license with a clean driving record.

Teamwork:
Strong team collaboration skills with a willingness to assist others.

Punctuality:
Dependable time management and punctual attendance.