Technical Sales Support Engineer

# Technical Sales Support Engineer Bluegrass Hydronics & Pump Be an Early Applicant Full Timemid Ashland, Kentucky, USPosted Today##

Role Overview Bluegrass Hydronics & Pump is hiring a mid-level Technical Sales Support Engineer. This is a full-time role in Ashland. posted today. applications are still in the early window, before most candidates have applied. Full responsibilities, required qualifications, and the apply link are listed in the description below.## Resume Keywords to Include Make sure these keywords appear in your resume to improve ATS scoring

ExcelORAnHVACPrimary Functions Reasonable Perform Sign  up free to auto-tailor your resume with all these keywords and get a higher ATS score##

Job Description An individual in this position should have strong interpersonal and communication skills, as well as, a high technical/engineering ability. A background in mechanical engineering or other engineering discipline is required. Experience in technical sales, field/job-site conditions in construction and previous experience in the HVAC industry are a plus.

Primary Functions Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.
* Perform supporting role for all Sales Representatives within the company.
* Read and interpret technical specifications and plans developed for constructing/renovating a commercial building.
* Ability to apply common HVAC unit components in accordance with manufacturer's recommendations, as well as industry standards.
* Identify and resolve any and all operational issues
* Provide input to installing contractors or service entities to expedite the resolution of equipment operational issues.
* Provide support to commissioning agencies for new HVAC system installs. Take lead as responsible party for resolving all punch list items related to HVAC equipment.
* Commission and troubleshoot various types of new commercial and industrial HVAC Equipment installations including the following systems (factory training will be provided): VRV  Rooftop Units Chillers  Air Handlers Water Source Heat Pumps  DX Split Systems Factory Controls Systems  VFDs
* Provide owner training for new equipment installs.
* Provide operational support for customers as needed to assist customers with understanding their equipment.
* Inspect projects prior to startup services and inspect projects on a regular basis to verify proper installation of our equipment.
* Provide support to installing contractors, be the “factory equipment expert” to the contractor, be a point of contact to answer questions on how to install the equipment.
* Author technical investigation reports to be communicated with owners, manufacturers, architects, consulting engineers, installing contractors and commissioning agencies as needed.
* Work closely with manufacturers to report application, operational or quality issues with their equipment products. Take the lead on driving issues to a robust resolution.### Requirements
* Excellent communication skills
* Proficient in technical writing that will be utilized in all forms of internal and field communication
* Excellent interpersonal and customer service skills
* Strong analytical and problem-solving skills
* General computer knowledge with emphasis in the following software applications:
Word, Excel, Outlook.
* Superior understanding of HVAC systems is a plus
* Will consider a recent engineering graduate without HVAC experience
* Excellent time management skills
* Ability to create and manage your own schedule to best support our customers
* Great organizational skills with the ability to prioritize and complete multiple tasks on-time.
* Ability to travel daily to local job sites (within ~3 hours’ drive one way)
* Have the ability to remain at job sites as needed beyond an 8-hour work day
* Ability to travel overnight to manufacturer training sessions as well as the occasional out-of-state job site
* Ability to explain technical issues to both technical and non-technical employees and customers.
* Ability to attend local community college to attain an HVAC Journeyman’s License
* Costs for this training will be paid by Thermal Equipment…