Guest Experience Pro

About Five Star Parks & Attractions

Welcome to Five Star Parks & Attractions, where work is fun, growth is real, and every day makes an impact. Five Star is a leader in the amusement and hospitality industry, operating indoor and outdoor family entertainment centers across the country. We create unforgettable moments for families, friends, and coworkers.

We are looking for energetic, reliable, and service‑mindful team members who can create fun experiences in a fast‑paced environment.

Lead teams, support daily operations, coach team members, and help create an exceptional guest experience. Management members build positive culture, drive operational excellence, ensure safety standards, and help teams succeed.

Welcome guests, answer questions, assist with admissions, memberships, and attractions, help families get the most out of their visit, and facilitate the purchase of attraction passes, arcade cards, and party packages.

Help guests enjoy rides, attractions, arcade games, laser tag, go‑karts, bowling, and more while ensuring a safe, exciting, and memorable experience.

Prepare and serve food and drinks while delivering outstanding hospitality in cafés, bars, restaurants, and event spaces.

Maintain and repair arcade games, rides, attractions, and go‑karts to ensure safe, efficient, and high‑quality operation.

Bring celebrations to life by hosting birthday parties, group events, and special occasions while making every guest feel celebrated and welcomed.

• Friendly and outgoing
• Reliable and team‑oriented
• Passionate about guest service
• Motivated and ready to learn
• Focused on creating great experiences for families, friends and coworkers
• Comfortable working in a fast‑paced environment
• Committed to safety, cleanliness and teamwork

• Fun and energetic work environment
• Flexible scheduling
• Opportunities for growth and advancement
• Team‑focused culture
• Employee perks and discounts including free rides
• A chance to create lasting memories for guests everyday

At Five Star Parks & Attractions, you’re more than an employee; you’re part of the experience.

Join us and help deliver safe, clean, unforgettable fun to the communities we serve.