HH Intake Associate

Job Summary

Assists the department with clerical/administrative duties in an effort to maintain smooth operations. The Intake Specialist will be responsible for initial referrals through the billing process, collaborating with the multidisciplinary team to ensure compliance with referral, authorization, and billing processes as required by CMS. The Specialist will also collaborate with patients, families, and any providers caring for the patient, and will communicate effectively with nursing and therapy staff to identify patient needs and ensure all requirements are met.

• Obtains authorizations for all services provided
• Completes registration for patients, including verifying address, insurance, and caregivers
• Ensures necessary documents are included in the initial referral and requests any missing information
• Monitors Face to Face documentation and ensures accuracy of information
• Mails discharge instructions to patient
• Completes all aspects of billing from intake through discharge
• Other duties as assigned

• Minimum requirement:
  • High School Diploma or GED.
  • Must type 35 words per minute.
• Preferred qualifications:
  • Associate’s Degree
  • One year of healthcare related experience

• Works indoors in an office/clinic setting
• The noise level is usually moderate

• Constantly required to maintain a stationary position behind a computer.
• Frequently required to move around inside the department.
• Constantly required to communicate telephonically and face to face with colleagues and customers.
• Constantly required to operate a computer and telephone.
• Constantly required to lift and/or move up to 10 pounds.
• Frequently required to lift and/or move up to 25 pounds.
• Occasionally required to lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.