Senior Manager, Medical Practice

At UK King’s Daughters, we’re not just a healthcare facility — we’re a family of dedicated professionals who share a passion for making a meaningful difference in the lives of our patients. We’re more than just a place to work; we’re a place to grow, thrive, and contribute to our community.

Job Description:

Job Summary Ensures smooth workflow by supervising staff, managing administrative functions, and maintaining compliance with policies and regulations. Develops and implements clinic-specific strategic plans, staff training, and quality assurance programs. Acts as a resource for operational needs, addresses customer satisfaction, and supports enterprise-wide initiatives through collaboration with multidisciplinary teams.

• Directs daily clinic operations, ensuring efficient workflow, policy compliance, and a safe environment.
• Manages recruitment, orientation, retention, and termination of clinic staff, including performance evaluations and competency assessments.
• Oversees staff scheduling, deployment, and forecasting to meet patient and operational needs.
• Ensures staff competency through training, continuing education, and disciplinary counseling as needed.
• Monitors and analyzes fiscal performance, assists with capital and operating budgets, and ensures cost containment.
• Collaborates with leadership and marketing to develop and implement strategic plans and community initiatives.
• Participates in committees to improve customer service, administrative policies, and patient satisfaction.
• Ensures compliance with all regulatory, accreditation, and research requirements, addresses and resolves customer complaints, manages public relations, and incorporates feedback for improvement.
• Performs other duties as assigned.

Education Requirement Bachelor’s degree in healthcare administration, business administration, public health, nursing, or a related field or 5 years experience in senior leadership position

Experience Requirement 6-7 years of progressive experience in healthcare administration, nursing, or a relevant area and 2 years of relevant managerial experience An equivalent combination of education and experience may be considered. All experience must be paid and in the same related field. Part-time and PRN experience will be prorated based on hours worked per week. Volunteer work and internships for academic credit are not counted.

Certifications & Licensures N/A

Working Conditions

A. Lifting, pushing, and/or pulling objects up to 50lbs: 2. Occasional (