Internet Sales - Account Specialist

Internet Sales - Account Specialist

Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our employees are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our ultimate goal with customers is to ensure a fully satisfied and positive experience with their purchases and with our organization in its entirety.

We are looking for an Account Specialist for our growing Internet Sales Department.

Essential Duties & Responsibilities:

• Verifies all information related to orders is accurate; identifies and corrects discrepancies.
• Completes all documentation in an accurate and efficient manner and processes information regarding balances, deliveries, sales orders, account balances in compliance within corporate guidelines.
• Completes and processes credit applications, payments and financing paperwork.
• Communicates with internal and external personnel in a professional and timely manner.
• Maintains accurate files and processes in order to maximize productivity.
• Performs clerical support for store staff as needed.
• Provides quality customer service by following up with customers to determine the satisfaction of their experience.
• Other duties as assigned.

Required Skills

Skills and Abilities:

• Excellent verbal and written communication, and listening skills
• Basic reading and comprehension skills.
• Basic numerical reasoning skills.
• Ability to complete digital data entry in an accurate, neat and efficient manner.
• Demonstrated knowledge of software, including Microsoft Office
• Excellent organizational skills
• Outstanding customer service skills.

Physical Demands:

• Ability to sit, stand, bend, stoop, and reach regularly

Required Experience

Education and Experience:

• High school diploma or equivalent combination of education and experience
• Highly Motivated
• Self Starter
• Microsoft Office, Google Sheets, Gmail

Position Type:

• Full-Time/Regular

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