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Sr. Customer Assistance Representative- Ashland

Job in Ashland, Ashland County, Ohio, 44805, USA
Listing for: Enterprise Holdings
Full Time position
Listed on 2026-08-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 16.5 USD Hourly USD 16.50 HOUR
Job Description & How to Apply Below

Customer Assistance Representative Sr (CAR Sr)

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location.

Opening available at the following branch location:

  • 2143 Claremont Ave Ashland, Ohio 44805

This is a full time position with a starting rate of pay $16.50/hour based on a 40 hour work week.

We offer a robust Benefits Package including, but not limited to:

  • Employee discount
  • Retirement savings plan
  • Extended Health Benefits (Medical, Prescription Drug, Dental and Vision)
  • Life Insurance
  • Training and development

The schedule for this position is 40/hours a week, within the branch operating hours of Monday through Friday: 8:00am-5:00pm

Equal Opportunity Employer/Disability/Veterans

Qualifications
  • Must be at least 18 years old
  • High school diploma or GED equivalent required
  • Must have at least 1 year prior customer service retail or administrative support experience
  • Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
  • No drug or alcohol related conviction on driving record in the past 5 years
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Apart from religious observation, must be able to work the following schedule(s)
    • Monday: 8:00AM-5:00PM (1HR LUNCH)
    • Tuesday: 8:00AM-5:00PM (1HR LUNCH)
    • Wednesday: 8:00AM-5:00PM (1HR LUNCH)
    • Thursday: 8:00AM-5:00PM (1HR LUNCH)
    • Friday: 8:00AM-5:00PM (1HR LUNCH)
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