Programmer​/Analyst - Information Technology

Job Description

Position Title:

Programmer/Analyst I - Information Technology. The Programmer Analyst I is responsible for analysis, design, programming and support of Enterprise data across Ashland University. The position works under the direction of the Assistant Director of IT Enterprise Systems. It provides technical support, updates, and user operations. Also handles analysis, design, modification, programming, documentation, and support of assigned business systems. Platforms supported include the University’s Ellucian ERP suite, Slate, approved third‑party applications, and other data systems.

• Performs analysis, design, implementation, and support of assigned applications.
• Oversees the development, testing, implementation, maintenance, and support of campus data software.
• Works with vendors to install firmware updates and resolve ongoing issues.
• Leverages business processes and data knowledge to match requirements to appropriate solutions.
• Formulates, implements, and enforces proper data policies and procedures under the guidance of the director.
• Collaborates with AU staff to analyze requirements, design specifications, develop code, test, troubleshoot, and implement programs into the production system.
• Communicates at all levels using technical documentation, email, meetings, and client updates.
• Performs other related duties as required.

• Bachelor’s degree in Computer Science, Management Information Systems, or related field.
• Three years of experience working with users in requirements gathering, development, and implementation of reports and documentation in enterprise application systems.
• Familiarity with SQL and relational databases.
• Solid understanding of database and data warehouse concepts.
• Proven leadership in a customer‑centric IT environment.
• Excellent analytical and quantitative skills with knowledge of computer applications for data analysis and report development.
• Ability to work on multiple projects concurrently, prioritize, schedule, and meet deadlines.
• Advanced skills in troubleshooting and repair technology applications.
• Team collaboration and effective communication.
• Must be authorized to work in the United States. Ashland University does not sponsor or take over sponsorship for an employment visa.

• Master’s degree or related certificates and accreditations related to Information Systems, customer service, etc., or five years of experience working with an ERP platform in a higher education environment.
• Proficient writing SQL commands to query and extract data.

• Some weekend and evening working hours required as needed.
• Availability via cell phone during normal working hours, occasionally after hours.
• May be required to travel to various buildings on campus frequently.

Posting Number: S1073P.

Number of Vacancies : 1. Desired

Start Date:

05/18/2026. Job Open Date: 05/01/2026. This position is open until filled. Quick link for internal postings: (Use the "Apply for this Job" box below)..

• Resume
• Cover Letter
• Letters of Recommendation