IT Helpdesk Technician I - Frontline Support
Job in
Ashland, Ashland County, Ohio, 44805, USA
Listed on 2026-07-31
Listing for:
Ashland University Correctional Education
Full Time
position Listed on 2026-07-31
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Desktop Support, Technical Support
Job Description & How to Apply Below
Ashland University is seeking a Client Support Technician I to provide frontline IT support for faculty, staff and students. You’ll diagnose hardware and software issues, assist with Windows and macOS, and support Microsoft 365 and classroom technology.
Strong customer service and clear communication are essential in this role. Responsibilities include triaging tickets, configuring devices, supporting audiovisual equipment, and maintaining documentation.
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