Produce Lead/Ashland, OH
Listed on 2026-04-19
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Retail
Retail Associate/ Customer Service
161 Center St, Ashland, Ohio, United States of America
Job DescriptionPosted Thursday, April 16, 2026 at 6:00 AM
Responsibilities- Stocks the produce department each day practicing First-In-First-Out procedure
- Follows all quality control and cold chain procedures
- Culls the department daily for low quality product or close‑dated items
- Reduces low quality product or close‑dated product in a timely manner for customers to purchase and to control department shrink
- Enters and discards into the handheld daily for inventory accuracy
- Oversees receiving, down‑stacking, and checking in their own delivery against truck invoice for shortages and quality issues
- Consistently submits credits for deliveries with quality issues or shortages using the store email
- Maintains excellent department conditions in produce case, display bins, and dry racks
- Maintains a safe and clean working environment
- Completes cleaning duties as assigned — weekly cleaning tasks and monthly cleaning tasks
- Provides excellent customer service, which includes but is not limited to, communicating in a friendly/courteous manner
- Writes orders for the department using the order guide and utilizing the on‑hand and order columns when completing
- May assist with training of new managers or clerks on the department procedures
- Maintains proper rotation for dated and undated products
- Ensures products have price tags/signs and are displayed per company guidelines
- Ensures WIC eligible items are properly coded in the system for ease at register
- Protects company property, funds and merchandise
- Properly displays, trims, packages, and fills fresh produce
- Maintains excellent sanitation standards in preparation area and backroom — scale, produce table, produce sink, cooler
- Performs other duties, including working in other areas of the store, as assigned
- Oversees counting of quarterly inventory with accuracy and honesty
- Must be 18 years of age or older
High School diploma or equivalent preferred
Proven, efficient retail sales experience; excellent customer service preferred; produce experience preferred but not required
Excellent teamwork and problem‑solving skills
Must be able to read, write and speak in English
Demonstrate effective oral and written communication, interpersonal skills
Proficiency in basic math skills required, including addition, subtraction, multiplication and division, and basic computer skills
Must be dependable and flexible to work scheduled shifts, including a willingness to work in other areas of the store as needed with little or no advance notice
Must adhere to safety standards
Must adhere to a uniform dress code
Physical Requirements- Requires the ability to reach, bend, balance, lift and transport various objects weighing 20–50 pounds repeatedly throughout the shift; at times, product weight could be 50–80 pounds
- Must have the ability to stand, walk and/or move about for extended periods of time
- Requires the ability to push, pull, grasp, twist and use sawing motions for extended periods of time
- Regularly works in freezers, coolers, refrigerators, inside and outside of the store in all weather conditions and inside delivery trucks
Ability to demonstrate, understand and apply our workplace values.
Simplicity (operate) – the drive to identify root cause and innovate to remove complexity to deliver the best outcome
Heart (emotion) – the passion that drives you to get up every day and work hard to strive for excellence
Performance Excellence (mindset) – clearly defining high expectations, driving ownership of key roles and responsibilities, executing with integrity and emphasis while creating a culture of accountability
Respect (philosophy) – taking pride in being inclusive and treating everyone who comes through the doors with respect
Benefits- Paid Time Off
- Medical Insurance
- Vision Insurance
- Employee Assistance Programs
- Team Member Referral Program
The above statements are intended to describe the general nature of the work performed by the employees assigned to this job. All employees must comply with Company policy and applicable laws. The responsibilities, duties and skills required of personnel so classified may vary within each department and/or location.
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