TRIO Student Support Services Advisor

TRIO Student Success Services Advisor

Reporting to the Director of Success at Southern, a TRIO Student Success Services program, this position is designed to assist students towards persistence, graduation, and career goals. The advisor will have the responsibility of providing advising support, career counseling, academic and personal development coaching, lead/attend cultural trips and activities, teach at least 1-credit courses per term, and provide success workshops to students.

Advisors are responsible for monitoring and tracking students' academic program degree progress and helping them connect with programs and services that will help them be successful. The advisor's primary duties directly support the program mission: to increase the college retention and graduation rates of eligible participants and collaborates with various campus offices and services as needed. This position helps meet the grant requirements of helping eligible participants in clarifying their goals, succeeding academically in their chosen program of study, and graduating with a bachelor's degree in a timely manner.

Minimum Requirements

• Bachelor's Degree in Education, Sociology, Psychology or related field is required.
• Minimum of two years experience in progressively responsible positions related to higher education student services, human services, or high school student services.
• Experience with/ability to interact with a diverse population.

Preferred Requirements

• Experience in Federal TRIO programs preferred.
• Prefer experience with programs involving financial aid counseling, academic advising, basic skills development, career counseling, or mentoring.
• Personal experience overcoming barriers similar to those confronting program participants (low-income, first-generation, or disability) preferred.
• Master's degree in Education, Sociology, Psychology, or related field.

Essential Functions

Duties - The following examples are typical work activities that are meant to illustrate the general range of work functions and are not meant to be all-inclusive or restrictive:

(60%) Duties Include

• Connects students with resources, individuals and tools that can help them stay on track for academic success.
• Keeps accurate student records and monitors academic progress towards degree completion.
• Facilitates student registration; works with students and others to identify and remove barriers to persistence and completion.
• Participates in campus events including New Student Programs and Registration events.
• Holds standard office hours for drop-in and by-appointment student advising; provides increased hours during peak registration periods.
• Utilizes tools such as Workday, Navigate, Blumen, and Banner Student Information System (SIS) to assist with advising and registration.
• Reviews relevant student information such as academic history and demographic data to help identify and conduct outreach to students at risk of falling behind on their path to a degree.
• Coordinates retention and persistence functions, including design and implementation of surveys and collecting data to analyze and support retention and support activities and to monitor student academic success.
• Assesses and interprets individual student needs; identifies students at academic risk, and makes appropriate referrals to internal and external resources.
• Engages in ongoing training and development pertaining to university-specific curricular requirements, academic policies, administrative procedures, and associated systems.
• Explains degree (major, minor, certificates) structure, progress towards degrees, and develops a plan and timeline for completing degree requirements.

(15%) Duties Include

• Input documentation for grant-required services.
• Assist Director in federal annual reporting process.

(15%) Duties Include

• Plan, create, and teach relevant curriculum each term both in person and online.
• Create, coordinate, implement, and supervise culturally enriching activities/events

(10%) Duties Include

• Serve on program and campus committees that directly support the success of Trio Students (i.e. First-Generation Forward, EDI committees, new student programs, etc.
• Attend professional development…