Wardrobe and Hair Manager

Location:

Oregon Headquarters (On Site), 15 S Pioneer St, Ashland, OR 97520, USA.

Manages wardrobe and hair personnel, including but not limited to:

• Oversees Wardrobe Supervisor and Hair & Wig Supervisors who create work assignments and manage the day‑to‑day schedule and workflow.
• Provides materials and equipment needed for wardrobe and hair personnel to successfully open, run, and close a show.
• Ensures wardrobe and hair personnel understand and uphold OSF mission and values.
• Ensures wardrobe and hair personnel understand and adhere to the company handbook, collective bargaining agreement, AEAguidelines and production department guidelines.
• Ensures wardrobe and hair personnel understand and adhere to safety procedures, creating additional safety protocols when necessary.
• Ensures regular inspections of hair salon and stations, adhering to HLO, Health Licensing Office regulations on safety, sanitization, and infection control.
• Recruits, hires, conducts performance reviews, manages progressive discipline with P&C, and organizes the on‑boarding and off‑boarding processes for wardrobe and hair personnel.
• Performs administrative tasks such as payroll, expense reports, and injury forms.

Exemplify respect and inclusion by:

• Demonstrating and creating an environment where each employee is supported.
• Maintaining a safe and anti‑racist working environment.
• Recognizing micro‑aggressions and interrupting othering behaviors.
• Operationalizing IDEA concepts into organized practice in systems, processes, and problem‑solving techniques.
• Collaborating with other managers to enforce safety policies and keeping up to date with required management‑level training.

Manages the Wardrobe and Hair support of shows. Duties include and are not limited to:

• Organizes and/or ensures organization of all wardrobe and hair functions for individual shows, including working technical rehearsals, troubleshooting, run crew documentation, and show reports.
• Manages all Hair & Wig and understudy fittings with the Director of Stage Management.
• Ensures design integrity and quality control of the costume and hair design throughout the season.
• Ensures the maintenance and organization of wardrobe and hair spaces and equipment.
• Ensures wardrobe and hair follow safety, sanitization, infection control of all work spaces; provides disinfectants and safety equipment.
• Ensures Wig Leads and Key Stylist organize hair/wig inventory, pull, purchase, alter, or manufacture all wigs, hair styles, and facial hair as designed and approved by the Costume Designer. Supervises schedule for hair care and wig maintenance.
• Collaborates with Costume Designer and Wig Leads to create show specific make‑up.
• Collaborates and communicates with the Costume Shop to balance the show requirements with OSF resources to meet show and performer needs safely and efficiently—regarding wig builds, quick changes, understudy fittings and wig fittings, and hair prep or style.
• Develops and advocates for Wardrobe and Hair’s annual labor, material, and capital budgets in the season budgeting process. Manages budgets throughout the year, keeping leadership apprised of any challenges.
• Attends Production Meetings, show specific costume meetings; convenes department meetings and show specific wardrobe and hair meetings.
• Participates and actively engages in Collective Bargaining Agreement negotiations.

Collaborates, coordinates, and communicates with many internal stakeholders about wardrobe and hair functions. Some examples include:

• Costume Shop: regarding costume closure modifications and special care of costumes and wigs, resources, paperwork, load‑out schedule, cleaning and restoring costume rental items, and production transfers.
• Collaborates and resolves pre‑show schedule for hair…