Warehouse Coordinator

Location

The role is based in our Ashland, Virginia Distribution Center.

The role is based in our Ashland, Virginia Distribution Center.

The starting wage is $18.00.

1st Shift: Monday - Thursday 7:00 AM - 5:30 PM (Plus OT)

The Warehouse Coordinator is responsible for the performance of the assigned Distribution Center department to ensure compliance with company policies and procedures, continual process improvement, and providing analytical support, conducting root-cause analysis, and owning the update and maintenance of reports pertinent to the needs of the department they report to. They ensure the strategic needs of the department and broader business are met through cross-functional interaction and partnerships with Distribution Center business partners

: (The reason this job exists is to perform these functions. These functions are performed regularly, seriously impacts other jobs, and there are a limited number of employees whom performance of the function can be distributed).

• Research, communicate, and resolve issues.
• Responsible for effective and timely communication with DC management (to include DC Leads), as well as the Customer Support Team. Communication is done via phone, email, and in person.
• Responsible for daily reporting of department activities to the wider business. Ensure reports are accurate and detailed.
• Maintain and respond to email correspondence with VADC’s internal and external customers in a timely manner.
• Perform detail-oriented work to track, capture, enter and report information in databases and spreadsheets. Organize large amounts of incoming documents and information. Maintain accurate and organized filing and tracking systems to store historical information related to the department.
• Other duties as assigned.

• Responsible for the timely preparation of documents such as:
  • Department-specific reports.
  • Shift hand-off reporting.

• Collaborate with internal business partners and Customer Service teams as needed to resolve outstanding receiving issues and inventory discrepancies.
• Evaluate all project deliverables for content and quality.
• Identify roadblocks that may impact deliverable dates and recommend alternative solutions.
• Be comfortable working in a multicultural environment.

The Exceptions Coordinator will deal with highly confidential information on a daily basis and must use good judgment.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).

High School Diploma, GED or equivalent combination of intellectual instruction and work experience. Some college course work preferred but not required.

Intermediate to advanced knowledge of Microsoft Office (i.e., Excel, Word, Access, etc)

DC experience required. Customer Service experience a plus.

Ability to read and interpret documents and procedure manuals

Ability to write routine reports and correspondence

Ability to speak effectively before groups of customers or associates within the organization across vertical and horizontal lines

Ability to multi-task with extreme attention to detail

The Vitamin Shoppe is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during…