Customer Support & Logistics Assistant

Title:

Customer Support & Logistics Assistant

Schedule:

Monday – Friday, 7:00 AM – 4:00 PM (Full-Time) Starting Pay: $17.00 per hour Stability Bonus: $500 bonus at your 6-month mark.

Are YOU the "Fixer" people count on?

Are you tired of retail or restaurant hours? Get a stable, Monday–Friday schedule and join a local team where you actually matter. We are looking for a reliable Customer Support & Logistics Assistant who takes pride in helping customers and keeping our daily calendar on track.

In this role, your primary mission is to be the voice of our company. You aren't just answering phones; you are owning the customer experience.

• 80% Customer Support:
  You handle incoming calls, resolve issues with empathy, and make sure every client feels heard and helped. You don't just take messages—you find solutions.
• 20% Logistics & Scheduling:
  You assist with "Schedule Tetris." When things change last minute, you help update our daily routes to ensure no customer is left behind.

• 7:00 AM Team Launch:
  You are the first one in. You help get our cleaning teams ready, equipped, and out the door by 7:30 AM.
• Issue Ownership:
  You take 100% responsibility for incoming requests. Whether it’s a booking question or a service concern, you own the outcome.
• Data Accuracy:
  You enter all notes and schedule updates into our CRM with 100% precision.

• Experience:
  Minimum 2–5 years in a fast-paced environment (Retail/Restaurant Lead, Medical Front Desk, or Office Support).
• Reliability:
  You are an early bird who is never late. Our teams and customers depend on you to start the day.
• The "Rock" Mentality:
  You stay calm when phones are ringing and can handle multiple tasks without getting stressed.
• Requirements:
  Valid Driver’s License, clean driving record, and ability to pass a comprehensive criminal background check.

• Stable
  
  Schedule:
  
  M-F, 7:00 AM – 4:00 PM. No weekends. No nights.
• Work-Life Balance:
  When you leave at 4:00 PM, you're done. No "on-call" shifts or late-night stress.
• Growth:
  We want you to grow with us! We provide clear training and pay increases as you master the role.
• Supportive Team:
  You’ll work in a small, friendly office where we value your work.

IMMEDIATE HIRE: INTERVIEWING NOW!

We are looking for our next "Fixer" to join the team and be ready for a Monday, February 16th start date. We move fast for the right person. If you are a reliable professional who takes pride in great customer service and is ready for a stable career change, hit Apply Now to be considered for an immediate virtual interview!